Think a previously used business email's been hacked

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La Chouette
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Think a previously used business email's been hacked

Post by La Chouette »

We have two domains for our website (.com and .fr) and used to use info@ourdomaindotfr for emails coming from our French website.

We probably haven't used that email address for a couple of years, using the .com one for English and French enquiries instead. Over the last few days my personal email account has received very dodgy looking emails from the info@ourdomaindotfr address, most of them with pornographic looking subject lines.

I've dumped them all, changed the password on the account and finally suspended the account but I'm still getting the odd email in.

I'd be most grateful for some help in stopping this. I'd hate to think that some of our past French guests with this email address in their contacts list are getting these emails too.

Thanks in advance.

Jan
newtimber
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Post by newtimber »

Anyone can fake the from address on an email. It doesn't mean your email has been hacked.

If you enable SPF on your domain, it means it's more likely to be rejected if it's not sent from your servers.
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kevsboredagain
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Post by kevsboredagain »

newtimber wrote:Anyone can fake the from address on an email. It doesn't mean your email has been hacked.

If you enable SPF on your domain, it means it's more likely to be rejected if it's not sent from your servers.
+1

You could try running the email header through one of the online header analyser sites to see if it flags the from address as being being. There are also sites which can tell you if an email address is currently active or not.
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La Chouette
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Post by La Chouette »

Thanks to both of you - that's lowered my level of alarm a bit! Excuse my great ignorance - what's SPF?

Jan
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Post by newtimber »

La Chouette wrote:Thanks to both of you - that's lowered my level of alarm a bit! Excuse my great ignorance - what's SPF?

Jan
Search "SPF email" if you want to know the technicalities and advantages/disadvantages. The initials stand for Sender Policy Framework.
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La Chouette
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Location: Formerly in the Limousin, Central France

Post by La Chouette »

Thanks.

Jan
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