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Wave/Stripe credit card payments
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Gazpacho



Joined: 27 Aug 2013
Posts: 62
Location: Andalucia, Spain

PostPosted: Tue Oct 25, 2016 4:42 pm    Post subject: Reply with quote

I am in the UK, but our house is in Spain. I signed up to Wave in summer and was pleased with how well it worked with a couple of payments from UK guests.
But since the pound collapsed I have been thinking of aiming more at EU guests and giving them prices in euros. I wanted to send an invoice to Dutch guests last week in euros and I had got the impression from the Wave website that this was possible. But it did not work and the Wave support people now tell me that
"I'm sorry to report that, unfortunately, the invoicing feature in Wave is not capable of accepting payments in different currencies at this time."
Do others use a payment system that can send euro invoices? I think it would be really useful now!
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NeatandPicky



Joined: 30 Aug 2007
Posts: 362
Location: Pissouri Bay, Cyprus

PostPosted: Tue Oct 25, 2016 5:02 pm    Post subject: Reply with quote

I think I read somewhere on the forum that you can use a different currency with WaveApps if you register a new account with a different email address.
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Tivoli



Joined: 19 Feb 2015
Posts: 140
Location: Glossa, Skopelos, Greece

PostPosted: Tue Oct 25, 2016 5:04 pm    Post subject: Reply with quote

I am certain that you can set up a different account for a different currency. Whether or not that requires a separate bank account I know not, Sadly Wave does not reach Greece Sad
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NeatandPicky



Joined: 30 Aug 2007
Posts: 362
Location: Pissouri Bay, Cyprus

PostPosted: Wed Oct 26, 2016 4:00 pm    Post subject: Reply with quote

Nor Cyprus!
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FelicityA



Joined: 05 Nov 2010
Posts: 2803
Location: Cotswolds

PostPosted: Wed Oct 26, 2016 4:14 pm    Post subject: Reply with quote

I have a Wave business account. Are you sure you have this, or just a personal account?

I am in England and my account is linked to my bank in Ireland so I can receive in Euros. It is my understanding that I can link my account to my sterling bank account in the UK in order to take sterling payments, with a different email address. So I don't understand why they are saying you can't have Euros. You presumably have a Spanish bank account into which they can pay the Euros?

I haven't actually yet used this as the rate (for Americans) is rather off putting and I was adding on some of that so mostly they just use transferwise ( which they seem to love and so do I as there is no receiving fee at the bank).
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Gazpacho



Joined: 27 Aug 2013
Posts: 62
Location: Andalucia, Spain

PostPosted: Wed Oct 26, 2016 4:20 pm    Post subject: Reply with quote

Thanks, it's a business account.
But that's a good point about the Spanish account, I'll ask them if that would work!
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brightmike



Joined: 26 Feb 2015
Posts: 169
Location: Brighton

PostPosted: Mon Dec 05, 2016 6:27 pm    Post subject: Reply with quote

I currently use PayPal so am keen to switch to wave for lower fees.

I run two businesses, the holiday let and something else and would like to use wave for both.

Do you know if there is a restriction that the same bank account can not be used for two different businesses? There is such a restriction with PayPal so I want to plan ahead!
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Nemo



Joined: 14 Aug 2008
Posts: 7030
Location: Norfolk

PostPosted: Mon Dec 05, 2016 6:35 pm    Post subject: Reply with quote

I can't see why it would be a problem Mike, but they're very good on support. You don't get an instant answer but they do come back to you via email and ensure you're happy that they've answered everything you need to know. You don't need to have an account to raise a question if you can't find the answer on the site.

https://support.waveapps.com/hc/en-us

Does this help? https://support.waveapps.com/hc/en-us/articles/208624306-How-to-add-a-new-business-to-your-Wave-account
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Sam V



Joined: 20 Nov 2009
Posts: 1625
Location: Villa in Gale, Algarve, Portugal. At home in Fetcham, Surrey, UK

PostPosted: Mon Jan 09, 2017 11:48 pm    Post subject: Reply with quote

The Wave app has just been updated to a new improved easy to use version. ... I'm going continue to try and create a new invoice tomorrow Rolling Eyes
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roxytoo



Joined: 03 Feb 2005
Posts: 1601
Location: Spain Costa Blanca

PostPosted: Tue Jan 10, 2017 8:03 am    Post subject: Reply with quote

I get payments send to my euro account or sterling account with. I can invoice in both currencies

https://www.procuro.io
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Nemo



Joined: 14 Aug 2008
Posts: 7030
Location: Norfolk

PostPosted: Tue Jan 10, 2017 4:30 pm    Post subject: Reply with quote

I've taken several payments so far and all's gone well. Guests are happy to use it, it's easy to use and the fees low at 1.4% for European cards.
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RebelEmC



Joined: 06 Jan 2015
Posts: 58
Location: Italy

PostPosted: Tue Jan 10, 2017 6:14 pm    Post subject: Reply with quote

Nemo wrote:
I've taken several payments so far and all's gone well. Guests are happy to use it, it's easy to use and the fees low at 1.4% for European cards.


Does that include UK cards? And do you know how much for non-EU?
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FelicityA



Joined: 05 Nov 2010
Posts: 2803
Location: Cotswolds

PostPosted: Tue Jan 10, 2017 10:36 pm    Post subject: Reply with quote

It is 2.9% for non EU which is rather off putting. My American guests tend to opt for Transferwise although most confess to be terrified of any financial transaction which is not credit card based.
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RebelEmC



Joined: 06 Jan 2015
Posts: 58
Location: Italy

PostPosted: Thu Jan 12, 2017 4:12 pm    Post subject: Reply with quote

Does anyone surcharge for Wave payments?
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AndrewH



Joined: 12 Sep 2013
Posts: 1295
Location: Kefalonia, Greece

PostPosted: Thu Jan 12, 2017 9:32 pm    Post subject: Reply with quote

RebelEmC wrote:
Does anyone surcharge for Wave payments?

No I don't add a small fee. In my case it is Stripe payments through my website. I look on the Stripe commission as factored into my total price. If a guest chooses the alternative of paying me by bank transfer I see this as a bonus. I am now finding that the majority of guests prefer the convenience of paying with a card. Where bookings are concerned, I think that an ability to pay by debit or credit card for no extra cost does "oil the wheels", if nothing more than that.
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