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signature on emailed booking forms

Posted: Thu Oct 13, 2016 2:11 pm
by ClareW
Hi, am just about to draft out my terms and conditions and a booking form. I am intending to have a tick box on the booking form to confirm that the t's and c's have been read and accepted. I would like guests to be able to email the forms back rather than post... what do you do about a signature? I have queried how to do this when I have had to fill in a form and sign to email back and been told its ok to just type my name as the signature.. is this acceptable/ binding? I guess the other option is for guests to sign, scan and email back but not everybody has a scanner. As usual, your experience and opinions would be gratefully received- thanks!

Posted: Thu Oct 13, 2016 3:19 pm
by PW in Polemi
One of the terms of our booking contract is that payment of the booking deposit signifies agreement to the T&Cs, so we do say in more than one place that the guest should NOT pay any monies until they are satisfied they understand and agree with the T&Cs.

Posted: Thu Oct 13, 2016 3:20 pm
by arkvilla
My t&c's require a signature and the last page is the booking form which also requires a signature, I ask guests to complete and return pages 6 & 7 (you can have a look at them as they're on my website)

Sanddra

Posted: Thu Oct 13, 2016 4:38 pm
by Lets Go To Puglia
PW in Polemi wrote:One of the terms of our booking contract is that payment of the booking deposit signifies agreement to the T&Cs, so we do say in more than one place that the guest should NOT pay any monies until they are satisfied they understand and agree with the T&Cs.
+1, and never had a problem

Posted: Thu Oct 13, 2016 4:50 pm
by e-richard
When you sign up to Facebook, when you buy software from Microsoft, when you buy a new dress or a new sewing machine at Amazon, when you order your grocery deliveries online, when you send a bank transfer when subscribe to pornography, when you complete your tax return online you are "signing" that you agree to whatever they ask for by simply ticking a box.

All of these entities, companies and services have employed mega expensive lawyers to ensure that a tick box on an electronic form is legally binding.

Why should a holiday rental be different?

Posted: Thu Oct 13, 2016 6:08 pm
by ClareW
thank you all- question answered! :D

Posted: Thu Oct 13, 2016 6:35 pm
by Essar
e-richard wrote:When you sign up to Facebook, when you buy software from Microsoft, when you buy a new dress or a new sewing machine at Amazon, when you order your grocery deliveries online, when you send a bank transfer when subscribe to pornography, when you complete your tax return online you are "signing" that you agree to whatever they ask for by simply ticking a box.

All of these entities, companies and services have employed mega expensive lawyers to ensure that a tick box on an electronic form is legally binding.

Why should a holiday rental be different?
Well.........can't phink of nuffing at the mo!

Posted: Thu Oct 13, 2016 8:10 pm
by CSE
But have you read the T&Cs? pages of it sometimes. Does anyone read them? no. Will they read yours - could do.
We are listed on Booking and still the guests can get it wrong. Then of coarse we are to blame because they do not.

Posted: Thu Oct 13, 2016 8:25 pm
by FelicityA
What Richard said....my lawyer husband says box ticking is the new signature.

Posted: Fri Oct 14, 2016 6:44 am
by PW in Polemi
e-richard wrote:... when subscribe to pornography...
And you would know this how? :shock: :lol: :lol: :lol:

Re: signature on emailed booking forms

Posted: Fri Oct 14, 2016 7:42 am
by KathyG
ClareW wrote:Hi, am just about to draft out my terms and conditions and a booking form. I am intending to have a tick box on the booking form to confirm that the t's and c's have been read and accepted.
I've recently started using Wufoo forms Clare and they're working very successfully. Previously guests had to print it off, fill in, then scan and email or post back to me. Now they fill it in online and just press submit, I've also included a link to my T&Cs on it too. You can see mine here if you like. And Wufoo is free for up to 3 forms. :D

Posted: Fri Oct 14, 2016 10:41 pm
by ClareW
I've recently started using Wufoo forms Clare and they're working very successfully
Thanks Kathy- this is really useful. :)

Posted: Sat Oct 15, 2016 9:42 am
by NeatandPicky
I love Wufoo forms, but I found the 10-question limit too restrictive, so I switched to JotForm.