New HA / OD credit card charge fee of 3% to owners
New HA / OD credit card charge fee of 3% to owners
Has anyone else noticed that Homeaway / Owners Direct are changing their credit card charge from 1.4%/1.9% to a flat 3% ("due to increased costs" etc etc)
It was hidden at the bottom of an email (which I can't find now) but I noticed I'm still being charged 1.4% (UK card to UK bank account) and 1.9% (EU to UK).... However this link confirms...
https://help.ownersdirect.co.uk/article ... y-Payments
SO does anyone know when this 3% starts, or is it only for new people joining Online Payments?
It's a big leap, and over a season will mean hundreds more in fees.
BTW - I'm reluctant to contact HA directly in case they've accidentally not changed my rate to 3%!
It was hidden at the bottom of an email (which I can't find now) but I noticed I'm still being charged 1.4% (UK card to UK bank account) and 1.9% (EU to UK).... However this link confirms...
https://help.ownersdirect.co.uk/article ... y-Payments
SO does anyone know when this 3% starts, or is it only for new people joining Online Payments?
It's a big leap, and over a season will mean hundreds more in fees.
BTW - I'm reluctant to contact HA directly in case they've accidentally not changed my rate to 3%!
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- Posts: 707
- Joined: Thu Apr 04, 2013 3:50 pm
- Location: Newquay Cornwall
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Do you mean Owners direct is fully integrated, or that the increase is across the HA family, or both?b_javea wrote:Nigel Goodwin wrote:Owners Direct may not be fully merged with HA yet - there may be some independence in management control. So don't assume that it is across the HA family.
It is.
Owners Direct was not fully integrated last year. The original founders, i understand, were in an earn-out period, and so had some control, hence why it was so difficult for Owners Direct advertisers like me to have the promised HA deals.
On the other hand I may be completely wrong. But why, when I renewed my advert last year on HA, was it not possible for HA to fulfil their promise and put my advert on Owners Direct?
Nigel Goodwin wrote:Do you mean Owners direct is fully integrated, or that the increase is across the HA family, or both?b_javea wrote:Nigel Goodwin wrote:Owners Direct may not be fully merged with HA yet - there may be some independence in management control. So don't assume that it is across the HA family.
It is.
Owners Direct was not fully integrated last year. The original founders, i understand, were in an earn-out period, and so had some control, hence why it was so difficult for Owners Direct advertisers like me to have the promised HA deals.
On the other hand I may be completely wrong. But why, when I renewed my advert last year on HA, was it not possible for HA to fulfil their promise and put my advert on Owners Direct?
Not sure - but the 3% seems to be across all brands (if you google it you'll find it at HA and OD).
Nigel Goodwin wrote:Do you mean Owners direct is fully integrated, or that the increase is across the HA family, or both?b_javea wrote:Nigel Goodwin wrote:Owners Direct may not be fully merged with HA yet - there may be some independence in management control. So don't assume that it is across the HA family.
It is.
Owners Direct was not fully integrated last year. The original founders, i understand, were in an earn-out period, and so had some control, hence why it was so difficult for Owners Direct advertisers like me to have the promised HA deals.
On the other hand I may be completely wrong. But why, when I renewed my advert last year on HA, was it not possible for HA to fulfil their promise and put my advert on Owners Direct?
Not sure - but the 3% seems to be across all brands (if you google it you'll find it at HA and OD).
I don't think filters will really matter.
In the very near future (i.e. less than 1 year), the only properties that will appear in ANY search on any HomeAway site will be those who have online booking and payments.
Its really as simple as that
In the very near future (i.e. less than 1 year), the only properties that will appear in ANY search on any HomeAway site will be those who have online booking and payments.
Its really as simple as that
** Richard
PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
Only a rumour, but I think this turn of events, or something close to it, might be scheduled for October 2017.e-richard wrote:I don't think filters will really matter.
In the very near future (i.e. less than 1 year), the only properties that will appear in ANY search on any HomeAway site will be those who have online booking and payments.
Its really as simple as that
And in another year, it will be only those that have instant booking; another year only those that offer free cancellations...e-richard wrote:I don't think filters will really matter.
In the very near future (i.e. less than 1 year), the only properties that will appear in ANY search on any HomeAway site will be those who have online booking and payments.
+1newtimber wrote:And in another year, it will be only those that have instant booking; another year only those that offer free cancellations...e-richard wrote:I don't think filters will really matter.
In the very near future (i.e. less than 1 year), the only properties that will appear in ANY search on any HomeAway site will be those who have online booking and payments.
This time next year Rodney, we'll be millionaires.
Did not the EU cap these fees?
http://www.consilium.europa.eu/en/press ... -payments/
And no collection of you booking via a portal maybe you will encounter "skepticism" as expressed here.
https://www.tripadvisor.com/ShowTopic-g ... lands.html
http://www.consilium.europa.eu/en/press ... -payments/
And no collection of you booking via a portal maybe you will encounter "skepticism" as expressed here.
https://www.tripadvisor.com/ShowTopic-g ... lands.html
Never try to out-stubborn your guests.
That is interesting and I am trying to fathom it. I think the capping applies to the card provider like a bank or Visa and not what is referred to there as the "retailer".casasantoestevo wrote:Did not the EU cap these fees?
http://www.consilium.europa.eu/en/press ... -payments/
HolidayRentPayments is the card processor for HA and they operate out of Eire, which is in the EU. But maybe this regulation does not apply to them, being the "retailer" who may still lawfully make a fat profit (at a rip-off 3%) out of the "customer", who in this case would be the rental owner.