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Homeaway damage deposit refund request

 
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Sanchisimo



Joined: 03 Apr 2010
Posts: 106
Location: Andalucía, Spain

PostPosted: Thu Jul 06, 2017 5:09 pm    Post subject: Homeaway damage deposit refund request Reply with quote

We've just had this:

Dear Gary

This is a courtesy email from HomeAway Customer Support.
Your traveler called us about his refundable damage deposit, he checked out like its been a month ago, i hope you could help him with this matter.



We have been contacted by a traveler of yours.

We kindly ask that you please contact your traveler as soon as possible regarding their rental payment and upcoming booking. Their contact information is:

Traveler Name:
Phone:
Email:

We appreciate your prompt attention.


No ahem 'traveler' name given and the inevitable link at the bottom of the e-mail

Worrying that everything else looks pretty professional and has my name too.
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windrush



Joined: 04 Mar 2009
Posts: 224
Location: North Cotswolds

PostPosted: Fri Jul 07, 2017 9:34 am    Post subject: Re: Homeaway damage deposit refund request Reply with quote

Sanchisimo wrote:
"he checked out like its been a month ago,"



Doesn't look very professional to me!
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AndrewH



Joined: 12 Sep 2013
Posts: 1233
Location: Kefalonia, Greece

PostPosted: Fri Jul 07, 2017 12:22 pm    Post subject: Re: Homeaway damage deposit refund request Reply with quote

windrush wrote:
Sanchisimo wrote:
"he checked out like its been a month ago,"

Doesn't look very professional to me!

+1 Nor to me. Scam artists so often let themselves down one way or another.
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