This is new ABB

OTA = Online Travel Agency, which means those sites that sell the booking and take the payment for you.
User avatar
apexblue
Posts: 2249
Joined: Wed Sep 10, 2008 6:58 pm
Location: UK

This is new ABB

Post by apexblue »

This payment is being split by the group booking your place. They have 69 hours to complete payment. 97% of groups complete payment on time

What's group payment?
When guests travel in groups, they can split the payment with each other. If they don’t pay the full amount within 4 days, we’ll cancel their reservation.

How it works

The guest booking the reservation splits the cost with their group at checkout. Until it’s paid in full, their reservation will have an Awaiting group payment status and your calendar will be blocked for those dates.

Guests pay through their Airbnb accounts and can be added to the reservation, so you’ll know who’s coming to stay in your place before they arrive. Any guests on the reservation are Added guests and the payment status will be shown in Your Reservations.

If we cancel the reservation because they didn’t pay on time, we’ll give back any money they’ve paid so far. Since group payment reservations aren’t confirmed until everyone has paid, your cancellation policy won’t apply if we cancel the pending reservation.
It is better to remain quiet and have one think you are stupid, than to open your mouth and remove all doubt....

The biggest mistake we make in life is thinking we have time.
User avatar
CSE
Posts: 4414
Joined: Mon Nov 06, 2006 3:34 pm
Location: Galicia

Post by CSE »

Wrote about this issue Mid Jan this year.
viewtopic.php?p=355126&highlight=#355126
Never try to out-stubborn your guests.
Post Reply