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Never do extra reservations for your Guests.

 
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CSE



Joined: 06 Nov 2006
Posts: 4257
Location: Galicia

PostPosted: Sun Jul 08, 2018 1:35 pm    Post subject: Never do extra reservations for your Guests. Reply with quote

UK has now tacked on requirements to existing EU regulations.
https://www.theguardian.com/money/2018/jul/08/insurance-rules-punish-uk-hotels-holidays-staycation-heatwave
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Giraffe



Joined: 26 Jun 2016
Posts: 410
Location: Cornwall, England

PostPosted: Sun Jul 08, 2018 3:12 pm    Post subject: Reply with quote

Casasantoestevo, thanks for this. The new legislation says you only fall within the "linked travel arrangements" if you
. offer your guests an extra service from another source
and
. your guest pays for it within 24 hours of their original payment to you.

I give my guests information on local services and provide names and telephone numbers, but certainly not within 24 hours of their payment. The legislation is aimed at agents who organise and sell holidays from 3rd parties. I wonder where this leaves the likes of OD, HA Abnb..... ?
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CSE



Joined: 06 Nov 2006
Posts: 4257
Location: Galicia

PostPosted: Sun Jul 08, 2018 5:03 pm    Post subject: Reply with quote

The UK has added something new to the legislation, like if you phone for a taxi or you reserve an event for them. It is then that the UK law kicks in.
The EU regulations cover the likes of travel agents and websites that make up a bundle.
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