Wait a min here. We are honest. And write what we feel. We see nothing wrong in that. If you think that is personal towards you so be it. Never accused you of anything. We noted that we could not give you an appraisal of what is what if we do not see the property. If you wish to remain anonymous then so be it.Frenchlady wrote:I am really not sure why casasantoestevo you always seem to attack people who comment on this forum. Perhaps it is just your way. I am not looking for sympathy just pointing out that we do our very best to make people comfortable in our home which is a 2 bedroom B&B and they knock you down on facilities or say some stupid comments. I really don't know what else we can give them unless they are looking for massage facilities or a hot tub!!! I have asked the guests what they think we were lacking and of course have not had any replies. They obviously did not expect me to come back at them, but it would be nice to hear why they have scored the way they have. I also agree about the location, which they choose to book. With GPS and google maps/earth etc there is no excuse now to book somewhere you don't want to be. I just hate the false smiles as they leave the house and then the comments that come later. We had 2 French guests who gave us feed back whilst they were here, one complained that the room was too bright first thing in the morning (I used to put the "youngsters" in there to get them to wake up and come down for breakfast!!!). We remedied that straight away by putting up a blind. Much better than 2 faced guests.
Having read several of your recent thread subjects, where you have "aired your views", especially about listing portals, we thought that perhaps this time you was looking for feed back. Especially when you had brought up the issue about negative or lower graded feed back. Even some of the "words" you have written above indicate you are maybe looking for feed back.
If you write the above and then say you do not want sympathy. What are you looking for?we do our very best to make people comfortable in our home which is a 2 bedroom B&B and they knock you down on facilities or say some stupid comments. I really don't know what else we can give them unless they are looking for massage facilities or a hot tub!!!
However, having been corrected by you and others that was a mistake.
One word of advice maybe is need? Reviews in any portal are just like life. Sometimes one has to take the ruff with the smooth. It is certainly not worth getting very worried about.