Christmas Guests

From the moment they step through the door your bookings become guests, and their experiences determine whether they ever come back.
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apexblue
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Joined: Wed Sep 10, 2008 6:58 pm
Location: UK

Christmas Guests

Post by apexblue »

Well they've arrived.

First complaint no lawn (there last time we looked), cold, no tree. Not managed so onto owner but they've had a recent bereavement and were 100 miles away.

Second complaint remote not working.

Waiting to hear from the hypo allergenic guest.

Four more arrivals tomorrow.
It is better to remain quiet and have one think you are stupid, than to open your mouth and remove all doubt....

The biggest mistake we make in life is thinking we have time.
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CSE
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Post by CSE »

Christmas humbug types?
Never try to out-stubborn your guests.
CarolineJ
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Location: North coast of Scotland
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Post by CarolineJ »

The joys. Mine got here 3 hours before the earliest check-in time, but were lovely and emailed to see if it was possible to get in and said they'd go and walk the dogs on the beach if not. I was mostly ready, so let them come.
Faint heart never won fair holiday let...
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apexblue
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Joined: Wed Sep 10, 2008 6:58 pm
Location: UK

Post by apexblue »

and more...when was the boiler last serviced there's no certificate...

Please don't tell us we've missed that we should leave a copy for guests.
It is better to remain quiet and have one think you are stupid, than to open your mouth and remove all doubt....

The biggest mistake we make in life is thinking we have time.
Ecosse
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Location: Saint Gervais les Bains, France
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Post by Ecosse »

CarolineJ wrote:The joys. Mine got here 3 hours before the earliest check-in time
That's nothing... ours arrived 5 hours before earliest check in time :lol: :roll: though to be fair, they were lovely, too. However they were surprised that they couldn't leave a day later... um sorry to disappoint but you're not our only guests this year... :lol:
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