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Zip and Link suppliers - experience of Mattison vs HCB?

 
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MulesMarinair



Joined: 17 Sep 2017
Posts: 8
Location: Scotland

PostPosted: Sat Dec 08, 2018 9:47 am    Post subject: Zip and Link suppliers - experience of Mattison vs HCB? Reply with quote

Hi folks
Totally confused with bed and pricing options.
Heading towards 1000 pocket sprung, which hotel contract beds and Mattisons both offer.
Anybody have any experience of both companies?
Are both offerings much the same?
Thanks
Yours etc
MM
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greenbarn



Joined: 30 May 2009
Posts: 6107
Location: The Westmorland Dales, Cumbria

PostPosted: Sat Dec 08, 2018 10:16 am    Post subject: Reply with quote

Very pleased with the pocket 1000 from Hotel Contract Beds, we have a few and will probably get more as and when. Good comments from guests.

My experience of Mattisons doesnít go beyond the enquiry stage, when they werenít particularly switched on and couldnít give me a satisfactory answer to questions about their divan bases, and their delivery times were weeks when HCB have delivered within 3 days both times Iíve used them.
Iíd be surprised if thereís much to choose between the two in mattress quality. The bases are important too; bases from a previous supplier I used started to creak and I had to replace before the mattresses. I wonít name that supplier as a) I canít be certain who they were without digging through files and b) I think theyíve probably upped their game since. Bases from HCB seem pretty sturdy.
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MagsS



Joined: 29 May 2018
Posts: 1
Location: Ebberley, Torrington, Devon

PostPosted: Sun Dec 09, 2018 7:18 pm    Post subject: Reply with quote

We have just ordered our first zip & link 1200 Panache bed from HCB and will use them again. Delivery was within a week and customer service has been great. We ordered the padded headboard which feels luxurious and grey colour which looks better in the flesh than on the website. We are pleased with the bed and plan to order more from HCB.
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Nemo



Joined: 14 Aug 2008
Posts: 7061
Location: Norfolk

PostPosted: Mon Dec 10, 2018 12:26 pm    Post subject: Reply with quote

I don't have a zip and link and no experience of HCB. I've used Mattison several times and the pocket 1000 mattress is excellent quality which is why I go back to them. Their website is crap and in the dark ages, nice customer service but as I ordered bespoke options (headboards and an ottoman) I got a few surprises on delivery! Wrong headboard was delivered, soon rectified, and I accepted a piece of engineering that wouldn't have been my choice if I'd known in advance. Lack of good website pictures/description were the downfall there.

For a relatively standard option you should be ok and their products are good quality. You can get headboard and divan base fabric samples sent, so I got exactly what I wanted and they were the cheapest option I found.
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MulesMarinair



Joined: 17 Sep 2017
Posts: 8
Location: Scotland

PostPosted: Sat Dec 15, 2018 7:59 pm    Post subject: Reply with quote

Thanks so much folks
Went for HCB in the end
Didn't think we'd have them until first week in January with Christmas, but I had a good chat with them over the phone...
I work in manufacturing so asked a few bits about their supply chain and location etc. Curiosity more than validating how the beds would be made. Person on end of phone was fluent with where they sourced parts, the manufacturing site and how quick the order would be coded to production and then flagged for shipping. Gives you confidence when you are making a large outlay (not in the grand scheme of things, but it is when it is your first foray into self catering and want to make an investment in the beds).

Thanks again for the information and support
MM
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Fingerscrossed



Joined: 14 Feb 2019
Posts: 3
Location: wales

PostPosted: Thu Feb 21, 2019 12:41 pm    Post subject: Hotel Contract Beds- Zip link beds Reply with quote

I am also just starting out and thinking of using Hotel Contract Beds - however the measurements on the website for the kingsize and super kingsize length is 190cm as opposed to 200cm (which is normal length)i.e.6'3" as opposed to 6'6"

Are the shorter in the flesh or have people found this is not an issue?

Many thanks for any help- confused!
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newtimber



Joined: 24 Nov 2012
Posts: 1716
Location: Brighton

PostPosted: Thu Feb 21, 2019 4:40 pm    Post subject: Re: Hotel Contract Beds- Zip link beds Reply with quote

Fingerscrossed wrote:
I am also just starting out and thinking of using Hotel Contract Beds - however the measurements on the website for the kingsize and super kingsize length is 190cm as opposed to 200cm (which is normal length)i.e.6'3" as opposed to 6'6"

Are the shorter in the flesh or have people found this is not an issue?

Many thanks for any help- confused!


I think it's just the zip and link which are 190cm - presumably because if you have the beds unlinked, they would be too long for a standard single and fitted sheets wouldn't fit...
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Fingerscrossed



Joined: 14 Feb 2019
Posts: 3
Location: wales

PostPosted: Fri Feb 22, 2019 10:55 am    Post subject: Zip link Reply with quote

Many thanks- I hadn't thought about that but it makes sense.

I take it no one with zip links has had any complaints from tall guests?
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