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Shift in ABB Clientele??

 
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Stewart



Joined: 11 Jun 2011
Posts: 125
Location: Fife, Scotland

PostPosted: Tue May 28, 2019 6:09 am    Post subject: Shift in ABB Clientele?? Reply with quote

Have been using them for three years with no probs. This year several bookings are for one person which turn out to be more when politely asked to confirm. We charge a small supplement above one person so there is a financial implication. (Whether you like that or not it is a bona fide feature on the ABB site).

Even if there wasn't it is either negligent or impolite on the purchaser's part IMO.

Are people chancing it?
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CSE



Joined: 06 Nov 2006
Posts: 4152
Location: Galicia

PostPosted: Tue May 28, 2019 7:22 am    Post subject: Reply with quote

Chancing or stupid.
It is lazy way to reserve with just ticking the first box.
Oh it is not just AirBnB clients. We do not list on it but other sites have the same issue.
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Never try to out-stubborn your guests.
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Sanchisimo



Joined: 03 Apr 2010
Posts: 135
Location: Andalucía, Spain

PostPosted: Tue May 28, 2019 4:21 pm    Post subject: Reply with quote

I've done it by accident. We are a couple and I think I subconsciously assumed the default was two people as people travelling on their own are far rarer. If you try booking somewhere on other booking sites, the default is always two people. Also, if booking a holiday let I assume it's for the number of people the property sleeps.

Don't forget when people are searching for somewhere to stay they may be using a whole host of sites to compare and (I must confess) spend ages searching.
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