Airbnb’s confused robot

OTA = Online Travel Agency, which means those sites that sell the booking and take the payment for you.
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Brockles
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Joined: Wed Jan 30, 2013 1:31 am
Location: French Riviera
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Airbnb’s confused robot

Post by Brockles »

This is part of a message I sent in response to an enquiry on the Airbnb platform
“Thank you for your enquiry for November 01 to 15 2020. We have availability for these dates. Please let me know.
Your message also mentions a long period from September 01 2020 until the end of June 2021. We are confused…”

This is how Airbnb relayed the message on to the enquirer
“Thank you for your enquiry for November 01 to (Phone number hidden by Airbnb) We have availability for these dates. Please let me know.
Your message also mentions a long period from Septemb (Phone number hidden by Airbnb) until the end of June (Phone number hidden by Airbnb) We are confused…”

Well, Airbnb robot, your contribution has been most illuminating by compounding confusion with more confusion! Do you run the business alone, or do you have any humans to help you?