Lay My Hat home page Lay My Hat Forum
The forum for holiday rental owners


 
  FAQFAQ    SearchSearch    MemberlistMemberlist   UsergroupsUsergroups    RegisterRegister  
  ProfileProfile    Log in to check your private messagesLog in to check your private messages    Log inLog in 

Airbnb

 
Post new topic   Reply to topic    Lay My Hat Forum Index -> Bookings
View previous topic :: View next topic  
Author Message
Jonathan



Joined: 14 Aug 2014
Posts: 112
Location: Warwickshire

PostPosted: Sun Dec 20, 2020 3:12 pm    Post subject: Airbnb Reply with quote

We have had to cancel numerous bookings made through them because of Covid restrictions. Although we have fully refunded the gustes everything that we would have received, Airbnb are still keeping the guests commisions. I have since discovered that if the guests contact Airbnb to say it was related to covid restrictions they can get their commission back.

I don't see why Airbnb should be taking money for covid cancellations when we are getting nothing. If you are in the same situation, please advise tour cancellations to do the same. I am now receiving telephone calls from Airbnb to confirm this is the cae but, hopefully, I have happier cancelled guests.

Jonathan
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    Lay My Hat Forum Index -> Bookings All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group