Hi Nightowl..
I agree with Paolo
..think this wasnt genuine..Ive had these in the past.....
Never, ever give out this sort of stuff[as of course you didnt]
...and if you need to ring the bank from the published number in the book...not any other....
I had to chuckle one of the latest bank email ones I got said something like...of course if you want to check our validity...click on here..and of course before you got any further...Type in youre pin number...etc..etc...
As weve all said before these things must work sometimes..or they wouldnt bother doing them