Search found 3 matches
- Mon Mar 20, 2017 5:25 pm
- Forum: Managing your property
- Topic: Towels
- Replies: 17
- Views: 4442
- Mon Mar 20, 2017 5:01 pm
- Forum: Managing your guests
- Topic: How to handle complaint of noise from building work
- Replies: 5
- Views: 2361
Noise complaint
Thanks for your thoughts on this. We have offered the guest a discount on their stay and a further discount if they return. Our agent has warned the next guests who have chosen to come regardless and we are told the noisy work will be over by the end of the week, fingers crossed. I think it is fair ...
- Thu Mar 16, 2017 10:27 pm
- Forum: Managing your guests
- Topic: How to handle complaint of noise from building work
- Replies: 5
- Views: 2361
How to handle complaint of noise from building work
We just had an email from our current guests - "Are you aware there is building work being done in the neighbouring properties on both sides? It's rather noisy throughout the day and we are having to spend a lot of time out of apartment which we wasn't planning on doing. Whilst I understand tha...