Search found 823 matches

by Normandie
Wed Aug 05, 2015 2:19 pm
Forum: Managing your guests
Topic: Attending to Upset Guests
Replies: 15
Views: 5733

I don't know if age has much to do with it. There are some pretty appalling people of all ages and as night follows day they will become pretty appalling pensioners. If you do consistently find 'pensioners are the worst' , it may be that your property is simply less suitable for them compared to fam...
by Normandie
Sun Aug 02, 2015 7:51 am
Forum: Managing your guests
Topic: helpless guests, what to do...???
Replies: 27
Views: 7266

Re: helpless guests, what to do...???

normally, i never interfere with my guests. Sometimes not interfering can cross the line into not helping. I cannot believe that you sat and listened to them struggling with the jacuzzi for an hour and left them to it. Don't be surprised if your French guests are wary of non-standard (to them) thin...
by Normandie
Fri Jul 31, 2015 7:56 am
Forum: Bookings
Topic: Problems with people receiving attachments
Replies: 29
Views: 3964

PDF. What a faff. I'd have to convert my word doc everytime I uodated it...that is sometimes 3 times per guest (I update the statement at each payment stage). We faff so our guests don't have to. ;-) I've used pdf for about 5 years - it doesn't make sense to use anything else because not everyone h...
by Normandie
Wed Jul 29, 2015 6:10 pm
Forum: Managing your garden and pool
Topic: Installing a pool - but not for gite guests
Replies: 20
Views: 8198

I would likely find the restricted timings very irritating. If the pool is more than just a splash pool - if I could actually swim worthwhile lengths in it - I'd want to be in early morning (7-ish) and probably mid-evening. I'd be less interested during the middle of the day, not least because I'm f...
by Normandie
Tue Jul 28, 2015 7:24 am
Forum: Managing your guests
Topic: Guests Deny Responsibility For Their Actions
Replies: 59
Views: 8443

French Cricket wrote:Now what's that fat pink thing flying past my window? 8)
I would like to state that I have been nowhere near Maison Grillou... and certainly not airborne...
by Normandie
Thu Jul 23, 2015 6:12 am
Forum: Managing your guests
Topic: Book of the House everyone still using a folder?
Replies: 61
Views: 10784

CdH so different to a rental but... I know that a lot of my guests of varying nationalities (though info only supplied in French and English) read the How Things Work info because they used to greet The Inspector Cat (RIP) by name if they saw him - he featured in the "what not to do" secti...
by Normandie
Wed Jul 22, 2015 4:31 pm
Forum: The Cafe
Topic: A Family Conumdrum
Replies: 15
Views: 2474

Re: A Family Conumdrum

Sam V wrote:She also wonders if the email was from the uncle or the aunt.
I also wondered if it was a GCSE question... and whether the uncle / aunt confusion might be some sort of pc LGBT thing...
by Normandie
Wed Jul 22, 2015 10:23 am
Forum: Managing your guests
Topic: Book of the House everyone still using a folder?
Replies: 61
Views: 10784

I think that I will always have folders (in each bedroom as well as their sitting room) for ease of use, Bunny, not least because paper based info doesn't need charging or refuse to operate (unless a glass of red is upended and laminating would take care of that particular problem) but the more I th...
by Normandie
Wed Jul 22, 2015 8:10 am
Forum: Managing your guests
Topic: Book of the House everyone still using a folder?
Replies: 61
Views: 10784

La Vache - how would you prevent your guests from amending or, even worse, deleting your information, that you may not notice on changeover? I've not used a tablet so don't know what software is on them - an adaptation of Word, for eg? If so, you simply password protect any document (not the tablet...
by Normandie
Tue Jul 21, 2015 6:52 am
Forum: Scam email enquiries
Topic: Is this a scam
Replies: 8
Views: 1183

I agree with the posts above. a) doesn't seem unreasonable that if someone needs to stay in an area and is making plans they don't have precise day / date yet and b) the enquirer's full name should not be included - I'd reduce it to just initials. Would you risk setting up a tenancy with a booking o...
by Normandie
Sat Jul 18, 2015 10:45 pm
Forum: The Cafe
Topic: Guests Gender
Replies: 24
Views: 3099

Lindsey / Lindsay is one of those Leslie / Lesley or Francis / Frances names. The male / female split used to be well understood but the division has blurred over the decades. I knew a male Lindsey who was Scottish and apparently it was quite a popular boys name there but the female form has become ...
by Normandie
Sat Jul 18, 2015 2:54 pm
Forum: Managing your property
Topic: How many plates and sets of cutlery per guest?
Replies: 48
Views: 7722

Chilled soups (other than gazpacho) are a good start to meals in summer - when I did table d'hôte I regularly did pea and mint, pea and little gem lettuce, tomato and basil, courgette and lemon, cucumber and dill with smoked trout or salmon (hot smoked, not trad sliced smoked salmon)... there are lo...
by Normandie
Fri Jul 17, 2015 9:42 am
Forum: Managing your guests
Topic: Would you mention a large delivery?
Replies: 16
Views: 3491

Couple of novice eventers plus a couple of 3 or 4 year-olds. Really nice horses. But this was about 15 years ago, not recent.
by Normandie
Fri Jul 17, 2015 9:32 am
Forum: Managing your guests
Topic: Would you mention a large delivery?
Replies: 16
Views: 3491

She lives and breaths horses and competes, so there is no chance of it not being used. Oh, I wasn't suggesting that you wouldn't use yours - more that you'd understand my bewilderment when said friend went through about a year of discussing (obsessing) and deciding on substrates, toppings, fencing ...
by Normandie
Fri Jul 17, 2015 9:10 am
Forum: Managing your guests
Topic: What is wrong with some people?
Replies: 45
Views: 10905

'No problem', I said. I grabbed the EUR 100 and walked off with it. I did give them their EUR 4 but left a whole hour before I did that. I understand your frustration and these sound most difficult guests but really, don't descend to their level; don't play their games. Can you get the bike hire to...