Search found 18 matches

by moray_cottages
Wed Jan 12, 2022 5:53 pm
Forum: Managing your guests
Topic: The problem with remote control heating
Replies: 32
Views: 16393

We've recently had a Hive installed in one of our cottages - we've got a regular guest in at the moment who must be walking around in his pants as the current temperature in the house is 26 degrees with the thermostat set at 28 degrees! The poor boiler :roll: I've just installed the IFTTT landlord ...
by moray_cottages
Thu Oct 28, 2021 12:31 pm
Forum: Bookings
Topic: Friday changeover day
Replies: 3
Views: 1828

Thanks Jo - I think we probably just need to bite the bullet & make the decision before we get too far along with bookings for next year. We've gone for Friday/Monday changeovers in our Devon house because that's when our cleaner is available. It's generally worked quite well for us & suits ...
by moray_cottages
Thu Oct 28, 2021 9:57 am
Forum: Bookings
Topic: Friday changeover day
Replies: 3
Views: 1828

Friday changeover day

OK for purely selfish reasons we are considering changing our cottage from completely flexible entry days to a Friday/Monday with weekend/midweek breaks. Flexible entry days have worked well for us over the past 5 years as we’ve had other cottages with Saturday changeovers so it’s spread the work ou...
by moray_cottages
Tue Jul 21, 2020 1:11 pm
Forum: UK & Ireland
Topic: Insurance Claim - Loss of Income
Replies: 20
Views: 10185

I think I'm in the same sort of position as you zebedee - I received the same email last week. What they will/won't pay out for is so unclear I'm not sure its worth the not inconsiderable amount of time it is going to take to get all the paperwork together. I've emailed my claims handler to try and ...
by moray_cottages
Tue Jul 21, 2020 11:24 am
Forum: UK & Ireland
Topic: Insurance Claim - Loss of Income
Replies: 20
Views: 10185

I'm currently sitting in front of the computer collating information for a claim with Schofields however the more I read the more I wonder what exactly they might pay out on. Has anyone submitted a claim and had any feedback? In particular if guests transferred to dates in the future are they consid...
by moray_cottages
Tue Jun 16, 2020 1:14 pm
Forum: Managing your property
Topic: Managing the changeover - sharing our thoughts here
Replies: 55
Views: 15146

Visit Ireland have produced a useful document: https://failtecdn.azureedge.net/failteireland/Guidelines-for-Re-opening-Self-Catering.pdf And the Association of Scottish self caterers have also produced a document with protocols of cleaning self catering properties which includes a useful risk assess...
by moray_cottages
Mon Apr 27, 2020 2:48 pm
Forum: UK & Ireland
Topic: Scotland Coronavirus Grant Applications
Replies: 8
Views: 4925

We've just had an email notifying us that we will receive our grant this Friday from Moray Council. Applied initially on 4th April and returned the self certification and declaration a week ago. Holiday lets are our only income so we don't have a problem with the other income aspect of it. I didn't ...
by moray_cottages
Wed Mar 11, 2020 7:43 pm
Forum: Managing your guests
Topic: The problem with remote control heating
Replies: 32
Views: 16393

We've recently had a Hive installed in one of our cottages - we've got a regular guest in at the moment who must be walking around in his pants as the current temperature in the house is 26 degrees with the thermostat set at 28 degrees! The poor boiler :roll: I've just installed the IFTTT landlord c...
by moray_cottages
Sun Mar 08, 2020 3:37 pm
Forum: Bookings
Topic: PIMS & other Internet Booking Engines
Replies: 3
Views: 2801

akwe-xavante I use PIMs - for any last minute bookings I have it stated on my website to call me to double check availability. If I get a last minute request I confirm availability over the phone, take a mobile number and email address and text/email the booking form to the potential guest straight ...
by moray_cottages
Tue Mar 03, 2020 12:12 pm
Forum: Bookings
Topic: Coronavirus - is it affecting your bookings?
Replies: 112
Views: 28314

Coronavirus - is it affecting your bookings?

Is it just me or is anyone else experiancing an effect on bookings with the coronovirus outbreak? We are in the very North of Scotland and have already had 2 cancellations this week and NO bookings when we would expect to be quite busy.......
by moray_cottages
Tue Nov 14, 2017 2:42 pm
Forum: Personal websites
Topic: PMP reservation system - anyone use it?
Replies: 1
Views: 2919

PMP reservation system - anyone use it?

Hi all - just wondering if anyone here uses the PMP reservation system at all? I haven't really paid any attention to it before now but have been doing a bit of website updating today and tried a couple of test bookings to get a feel. I've used PIMs for years now and have it well integrated on my si...
by moray_cottages
Wed Mar 15, 2017 12:49 pm
Forum: Bookings
Topic: Wave/Stripe credit card payments
Replies: 120
Views: 32577

There is no way to integrate the wave apps application Richard - they only offer the option to send invoices. Theoretically if PIMs had a secure page then I think there would be a way to integrate a Stripe checkout. There is alot of info on their website but it is beyond me I'm afraid - sadly not ju...
by moray_cottages
Tue Mar 07, 2017 1:08 pm
Forum: Bookings
Topic: Wave/Stripe credit card payments
Replies: 120
Views: 32577

I've used jotform.com to create a secure online form for guests to submit their credit card details to stripe. It's easy to link your stripe account so the payment goes through automatically. I've then added a link so that when guests choose credit/debit card with PIMs they get a link to click on an...
by moray_cottages
Tue Aug 16, 2016 8:22 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: HL Guest Details on Balance
Replies: 30
Views: 5042

As far as I can see HL are pushing towards having guests pay the full amount up front and discouraging the use of deposits. I have just had them cancel a guests booking automatically because they had failed to pay the final payment on time. They used to send the guest an email letting them know that...
by moray_cottages
Thu Feb 11, 2016 1:31 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Snaptrip - Has anybody registered? What do you think?
Replies: 4
Views: 1178

Just wondering if you ever signed up with Snap Trip and if so how did you find them? I've tried registering with them but never had any reply.

Thanks