Search found 10 matches

by calliganc
Mon Dec 11, 2017 9:03 pm
Forum: Managing your property
Topic: Constant damage due to carelessness
Replies: 17
Views: 5102

We had guests who must have burnt the frying pan and got a new (cheap)replacement, but we have an induction hob and their replacement doesn't work... I'd rather they just told us it needed replacing and let us get a new one.
by calliganc
Mon Dec 11, 2017 8:53 pm
Forum: Managing your property
Topic: Internet heating controls
Replies: 11
Views: 2185

Internet heating controls

Hi We are having problems with guests messing with the heating controls and upsetting the boiler. I previously looked into a heatmiser system, but that was when they were fairly new and there are lots of other systems now. We are after heating controls where we set it up on the internet for their ar...
by calliganc
Sat Mar 07, 2015 12:11 pm
Forum: Managing your guests
Topic: email marketing to previous guests
Replies: 14
Views: 1895

I also send a newsletter out 2 or 3 times a year using mailchimp, which gives the option to unsubscribe so they don't receive future newsletters. I let them know about any improvements we have made to the property plus give them info on events taking place in the local area in the upcoming few months.
by calliganc
Wed Mar 04, 2015 10:18 am
Forum: Managing your guests
Topic: Aaaaaaahhhhhhh - boiler problems - guests broke boiler flue!
Replies: 13
Views: 5943

Worcester Bosch technical department were really unhelpful. My husband spent a lot of time on the phone to them yesterday and they wouldn't even give him the part number! They said they only have to stock replacement parts for 10 years after a product is launched. My husband spent ages on the phone ...
by calliganc
Mon Mar 02, 2015 10:02 pm
Forum: Managing your guests
Topic: Aaaaaaahhhhhhh - boiler problems - guests broke boiler flue!
Replies: 13
Views: 5943

The flue is at the back of the house, there is decking running along the back of the house. The flue doesn't stick out very much. I can't prove it was the guests, but they did have 6 children, so I'm guessing it was possibly overexcited children messing around and hit it with something. The guests w...
by calliganc
Mon Mar 02, 2015 9:41 pm
Forum: Managing your guests
Topic: Aaaaaaahhhhhhh - boiler problems - guests broke boiler flue!
Replies: 13
Views: 5943

Aaaaaaahhhhhhh - boiler problems - guests broke boiler flue!

Sorry, just need to have a bit of a rant!!! We had guests cancel at the last minute for the Xmas week, as one of the guests went into labour 6 weeks early. I offered them a replacement holiday offpeak, as I wasn't able to find a replacement booking at such short notice, and they have been staying fr...
by calliganc
Tue Feb 10, 2015 10:27 pm
Forum: Scam email enquiries
Topic: Suspicious enquiry by email and phone
Replies: 5
Views: 1090

I asked him if he was from overseas just before he hung up, so I never got an answer to that. I asked how many people the booking was for, and he said 3 people. That set alarm bells going, as there are plenty of smaller places near mine that would be much cheaper to rent for 3 people than my place. ...
by calliganc
Tue Feb 10, 2015 10:00 pm
Forum: Scam email enquiries
Topic: Suspicious enquiry by email and phone
Replies: 5
Views: 1090

Well he just phoned and my mobile was right next to me, so I managed to answer it this time. He said he wanted to book but his wife said could he pay by UK cheque. I said no, he would need to book and pay via my website with a debit or credit card, or he could do a bank transfer. He explained they w...
by calliganc
Tue Feb 10, 2015 9:34 pm
Forum: Managing your property
Topic: Accountant recommendation?
Replies: 5
Views: 1147

This is the clergy accountants that were recommended on here:

www.clergytaxuk.com/

I was going to use them myself until a friend recommended an alternative.
by calliganc
Tue Feb 10, 2015 8:52 pm
Forum: Scam email enquiries
Topic: Suspicious enquiry by email and phone
Replies: 5
Views: 1090

Suspicious enquiry by email and phone

Hi I've received an enquiry from a person called Elia Ford who phoned me originally, then emailed, which I think may be a scam. This is a summary of several emails: Hello my name is eliaford. am the man who just spoke with you on the phone not quite long am interested in your cottage from september5...