Search found 56 matches
- Mon Sep 02, 2019 8:59 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: HomeAway Email re payment after check in
- Replies: 28
- Views: 6598
- Sat May 26, 2018 3:11 pm
- Forum: Managing your guests
- Topic: Refunding security deposits
- Replies: 7
- Views: 4646
Refunding security deposits
Hi
I and my guests are being hit by exchange rate fluctuations when I refund security deposits to foreign banks/cards. Anyone got any bright ideas to avoid this? Some of the security deposits are large amounts and losing £50 on return.
Thanks
I and my guests are being hit by exchange rate fluctuations when I refund security deposits to foreign banks/cards. Anyone got any bright ideas to avoid this? Some of the security deposits are large amounts and losing £50 on return.
Thanks
- Sat Mar 10, 2018 11:29 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Security deposit under the new OD system?
- Replies: 17
- Views: 2647
- Fri Mar 02, 2018 10:22 am
- Forum: Bookings
- Topic: Wave/Stripe credit card payments
- Replies: 120
- Views: 32663
- Fri Mar 02, 2018 10:11 am
- Forum: Bookings
- Topic: Wave/Stripe credit card payments
- Replies: 120
- Views: 32663
- Fri Mar 02, 2018 9:51 am
- Forum: Bookings
- Topic: Wave/Stripe credit card payments
- Replies: 120
- Views: 32663
Hi I have a new Wave problem. I don't know how to charge to a card saved by the customer on Wave. Customer paid the deposit by Wave and saved her card details. She now wants me to take the final balance from that saved card. Anyone know how this is done? There's lots of info on Wave about saving car...
- Thu Mar 01, 2018 1:31 pm
- Forum: Bookings
- Topic: Security deposits
- Replies: 4
- Views: 2400
You can do a partial refund through Stripe which I've had a go at. It will be interesting to see if I get the whole amount requested refunded. However you can only do a refund within 60 days of the payment which won't work for me with my current set up where people pay up 60 days prior to rental sta...
- Thu Mar 01, 2018 1:04 pm
- Forum: Bookings
- Topic: Security deposits
- Replies: 4
- Views: 2400
- Thu Mar 01, 2018 9:05 am
- Forum: Bookings
- Topic: Security deposits
- Replies: 4
- Views: 2400
Security deposits
Now that we can no longer charge credit card fees how are you managing security deposits? If I take the security deposit via Stripe I lose 1.5%+ when I receive it and the refund will incur the same. I'm thinking of telling clients to pay security deposits by bank transfer. Hopefully that will mean m...
- Thu Jan 25, 2018 10:20 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Airbnb options
- Replies: 4
- Views: 1466
AirBnb cancellation policy is not great for big expensive houses. A cancellation the day before means a 50% loss of rental and no chance to re-rent. You can set minimum rental period no problem. And do set a cleaning fee - it's fixed and doesn't show up as the rental cost in the search. Their commis...
- Wed Jan 24, 2018 6:39 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Owners Direct/HomeAway ranking metrics
- Replies: 8
- Views: 1424
- Wed Jan 24, 2018 6:07 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Owners Direct/HomeAway ranking metrics
- Replies: 8
- Views: 1424
I've spent a lot of today wasting my time talking to OD reps or on their online chat, trying to make sense of my incredibly low ranking on the listings (whatever the search criteria) for 3 of the properties I have on there. I have spoken to 6 reps, they all said my ranking metrics were excellent. Th...
- Tue Jan 23, 2018 4:05 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Owners Direct/HomeAway ranking metrics
- Replies: 8
- Views: 1424
I'm on subscription, I have online bookings enabled, I don't have Staysaver installed. I know the rules and I do everything seemingly right - to no effect. Yes it's possible they are promoting PPB properties over mine, some of the properties are so low quality I think it's more likely to put people ...
- Tue Jan 23, 2018 12:39 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Owners Direct/HomeAway ranking metrics
- Replies: 8
- Views: 1424
Owners Direct/HomeAway ranking metrics
I have quite a few properties on Owners Direct and I've been using it for many years. It was the place I used to get most bookings..not anymore. Today, as a guest would, I searched for one of my best properties under area, specific dates, number of people and number of bedrooms. Using these criteria...
- Mon Sep 18, 2017 12:25 pm
- Forum: Italy
- Topic: Schede Notificazione & Carabinieri
- Replies: 34
- Views: 20991
Just to add to this the Polizia dello stato website where you register guests is the worst website I have ever come across, it took me ages to get the hang of it. Pambon - re confirmation. You are supposed to log back into the website 24 hours of more after registering guests (but not beyond the mon...