Lay My Hat

We have just got to our Cottage which we live 3 hours away so unable to visit in a regular basis. Just forwarded our electric readings to the supplier and the bill is about £200 higher than expected for this time of year. We have seen other cottages with cables dangling out of the window and into ca...

Thank you Joanna. I have used TransferWise and worked well for the Euros. Will try the Australian Dollars when the next payment is due from our Australian guests.

This is the first year we have received guests not in the UK. We are currently setup on subscription with HomeAway and take our own methods of payment. We has a booking from a couple from Australia who booked in the normal process. We forwarded our bank details and they did a bank transfer for £100 ...

No I haven't spoke to them. When i had initially created the website and not gone live i got a call from booking.com asking why and this came from Holland. Im sure they will have a uk number but thought it would be easier asking other people how they got on!

Hi, I have recently listed on booking.com and finding it hard to set up with correct charges. Am I correct in you are not able to set a fee for a dog just a charges may be applicable and the charge has to be collected after the booking by the owner? Also does a security deposit need to be collected ...

I too tried the code on the 28th to find it had expired!

Anybody aware of any new discount codes?

Hi Rob We had the same problem when we purchased our holiday let the distinct lack of companies offering holiday let mortgages. There are a few smaller regional mortgage companies who offer a holiday let mortgage only in their area. We ended up using the Principality Building Society, it is not adve...

We have around 70% of our bookings coming through OD. Unsure as to whether the change to the guest fee being applied has made any difference as last year was our first. We are getting a good stream of bookings at the moment so not complaining. Only issues we have are about the confusion to guests wh...

Thank You all!

I have been through the hospitality manager and turned everything off!

Within the settings it shows all as disabled! So fingers crossed this will help.

Also changed the email addresses of guests.

Hi, My first post so be gentle! Is there a way to turn all the emails off that Owners Direct forward to guests which are auto generated. Example 1 - Email Reminders for paying the final balance. I have my own system in place to contact our guests and this really confuses the guests who have already ...