Search found 424 matches
- Wed Mar 04, 2020 1:23 pm
- Forum: Bookings
- Topic: Coronavirus - is it affecting your bookings?
- Replies: 112
- Views: 28432
I mostly take direct bookings through my website, but find that at this time of year 2 nights is the norm (although I did get a 4 nighter recently). I usually have plenty of time in between to prepare for the next guest. In April to October however, I get back to back weekly bookings. It really depe...
- Thu Nov 21, 2019 11:56 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Reservation Manager on PMP??
- Replies: 2
- Views: 1586
- Wed Nov 20, 2019 11:28 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Holiday Lettings or Homeaway?
- Replies: 15
- Views: 4518
I strongly believe that those who do well with any one platform are those who historically have used that platform the most. It makes sense that a platform will 'push' properties that have shown loyalty and generated the most bookings for them. Once you start 'drifting away' by taking more bookings ...
- Tue Oct 29, 2019 12:20 pm
- Forum: Managing your property
- Topic: Read this if you leave socket covers in your property
- Replies: 1
- Views: 1719
- Tue Oct 29, 2019 12:16 pm
- Forum: Bookings
- Topic: Christmas & New Year rates?
- Replies: 7
- Views: 3330
It really depends where you are and what others in your area are charging. Like Joanna, we charge a mid-season rate (about the same as for May and October half terms) in our Cornwall apartment. We usually advertise full weeks only for both Xmas and New Year but haven't yet achieved a full week booki...
- Mon Oct 14, 2019 12:19 pm
- Forum: Social media
- Topic: Social Media Really Doesn't Work
- Replies: 3
- Views: 3349
Most of my bookings come from Facebook these days. However I am lucky that there is a very active facebook group for rentals in my area (Cornwall), with a very proactive admin team who are constantly driving membership up. I don't think I'd be anywhere near as successful with social media without th...
- Mon Jul 22, 2019 11:36 am
- Forum: The Cafe
- Topic: Advice please on suggestions on disposal of contents of FHL
- Replies: 12
- Views: 3238
When I disposed of my Mum's holiday let I sold a lot of stuff on Facebook - local selling group and marketplace. Very easy - people just turn up and collect, although yes you do get the odd no-show. Mostly people want cheap prices, but to us it was worth it just to get rid of the stuff and not have ...
- Mon Jul 01, 2019 11:23 am
- Forum: Managing your guests
- Topic: How much to refund??
- Replies: 7
- Views: 4468
Bluebell 20% seems fair. I have recently offered the same due to building work next door affecting my guest's stay. Initially I was advised to refund in total all days that were affected, but the issue wouldn't have affected them 24 hours a day (nor yours, unless they planned to spend all day and ni...
- Mon Jul 01, 2019 11:14 am
- Forum: Bookings
- Topic: PIMS & other Internet Booking Engines
- Replies: 3
- Views: 2836
- Wed May 08, 2019 12:12 pm
- Forum: Managing your property
- Topic: Advice on Towels
- Replies: 4
- Views: 1793
- Thu Feb 14, 2019 12:15 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: LESS RENTALS IF WE DON'T ALLOW DOGS?
- Replies: 19
- Views: 4974
I don't accept dogs as we are a first floor apartment with no outside space, and also because I can't face the potential mess/hassle. A neighbouring property does accept them as they are ground floor with a garden. I am slightly cheaper than them, but we both book very well (popular beach location) ...
- Tue Dec 11, 2018 2:09 pm
- Forum: Handling rental enquiries
- Topic: Homeaway booking - cancellation received from guests
- Replies: 10
- Views: 4087
I have recently changed to no refund, after having suffered several cancellations just days before the two month non refundable window. I do state in my description that I will refund payments (minus an admin fee) as appropriate if I can re-let the week. My feeling is, if someone is put off by that ...
- Mon Dec 10, 2018 1:29 pm
- Forum: Handling rental enquiries
- Topic: Homeaway booking - cancellation received from guests
- Replies: 10
- Views: 4087
You should have filled in a direct debit mandate when you set up online payments - if you have, they will just take the payment back from your bank account. If this doesn't happen you will probably need to fill in a mandate now to allow for the refund. The service fee is supposed to be refunded to t...
- Mon Nov 05, 2018 1:40 pm
- Forum: Handling rental enquiries
- Topic: How do you manage those who go silent?
- Replies: 11
- Views: 5315
Agree with Marks...unless the second enquiry came very shortly after the first (2 days at the most), I would not bother getting back to the first. Even if the second enquiry did come shortly after the first, I would only give the first until the end of the day to respond. They should be able to chec...