Search found 44 matches
- Tue Oct 03, 2017 3:27 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Legal implications of HA/OD preventing pre-booking vetting
- Replies: 30
- Views: 4519
- Fri Sep 29, 2017 10:01 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Legal implications of HA/OD preventing pre-booking vetting
- Replies: 30
- Views: 4519
- Fri Sep 29, 2017 8:55 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Legal implications of HA/OD preventing pre-booking vetting
- Replies: 30
- Views: 4519
There is an irony to a company called Owners Direct not letting you communicate directly with an owner. For the 4 big listing sites, or OTAs as they are called now, they will do whatever they want to maximise profit. Until such point as people vote with their feet. Which won't happen for now becaus...
- Thu Sep 28, 2017 4:11 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Legal implications of HA/OD preventing pre-booking vetting
- Replies: 30
- Views: 4519
I'm curious - how do owners vet people based on their contact details? All I do is ask (through the messaging system) what kind of group they are (family, couple etc) and why they are visiting, if they haven't already provided that information, which they usually do. I also ask for the names (and a...
- Thu Sep 28, 2017 3:22 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Legal implications of HA/OD preventing pre-booking vetting
- Replies: 30
- Views: 4519
- Thu Sep 28, 2017 8:21 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Legal implications of HA/OD preventing pre-booking vetting
- Replies: 30
- Views: 4519
Vetting is all very well but on what grounds do you legally bar someone from booking? I don't think you can block someone without being discriminatory - young people have rights too. Hi Paolo - vetting potential guests to verify that they are suitable for your property / community is completely dif...
- Wed Sep 27, 2017 2:14 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Legal implications of HA/OD preventing pre-booking vetting
- Replies: 30
- Views: 4519
Legal implications of HA/OD preventing pre-booking vetting
There is an interesting review on Trustpilot which raises the legal implications of HA/OD, as an advertising listing site rather than agent, preventing pre-booking vetting of prospective renters by owners - https://uk.trustpilot.com/review/www.homeaway.co.uk I know in the area of Cornwall where our ...
- Wed Sep 27, 2017 12:00 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Have OD/HA dropped Yapstone for payments?
- Replies: 1
- Views: 635
Have OD/HA dropped Yapstone for payments?
I did not renew with HA/OD in July but received the following email in August which suggests that Yapstone (HRP) has been ditched and that they are now handling payments in house. Has anyone else seen this or have any idea what has happened? I have not seen any other comment on it. Your payments acc...
- Fri Mar 03, 2017 3:45 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: HA/OD - lets compare hard numbers
- Replies: 14
- Views: 1332
I just share my findings on Trustpilot and was interested to see that the line Owners Direct is also stating - 'Our records do not show that the service fee has been a deterrent to travellers booking.' in its responses to reviews. If the evidence on here and on Trustpilot is anywhere near accurate t...
- Fri Mar 03, 2017 10:29 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: HA/OD - lets compare hard numbers
- Replies: 14
- Views: 1332
I am sure OD/HA will be trying to come up with ways to reduce 'leakage'. As per the table in my opening posts my bookings through them have dropped off a cliff since the service fee was introduced. OD / HA only need a couple of booking through their sites a year for my cottage to maintain their reve...
- Tue Feb 28, 2017 5:07 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: HA/OD - lets compare hard numbers
- Replies: 14
- Views: 1332
HA/OD - lets compare hard numbers
There has been much concern expressed over the impact the imposition of the traveller service fee and other changes Expedia have made to Homeaway / Owners Direct will have on bookings. I now have some hard numbers and my fears are being confirmed. I advertise a single cottage in North Cornwall on HA...
- Mon Jan 16, 2017 11:53 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Homeaway removing phone numbers from subscription listings
- Replies: 4
- Views: 753
Homeaway removing phone numbers from subscription listings
The following message is now appearing on my HA owner dashboard - For subscription listings, your phone number will be moving from the listing page to the confirmation pages. This means that all of your conversations with travellers will be in one place, and it will be easier to get credit for your ...
- Thu Nov 03, 2016 10:53 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: OD/HA 'Best Match' - its gets worse !
- Replies: 28
- Views: 3150
Given that it seems a lot of HA inventory is agencies, and my instinct is that this will increase, it would be fascinating to know what kinds of agreements there are between HA and agencies, particularly large agencies. We will probably never know, non-disclosure etc. It would be fascinating indeed...
- Wed Nov 02, 2016 4:19 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: OD/HA 'Best Match' - its gets worse !
- Replies: 28
- Views: 3150
This appears to be a feature currently only offered to PM's. There are 26,547 UK properties listed on OD of which 12,487 are listed by PM's. Of these 6,682 have the 'Book it now without waiting' feature enabled and most of these are listed by Sykes Cottages. Sykes Cottages have 7,123 UK properties ...
- Wed Nov 02, 2016 2:20 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: OD/HA 'Best Match' - its gets worse !
- Replies: 28
- Views: 3150