Search found 19 matches

by TravelGirl
Mon Sep 26, 2016 9:30 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Homes and Rooms, anybody tried it?
Replies: 7
Views: 1105

Not tried it but I am also curious. A bit confused about pricing - it seems you pay an annual fee but presumably also commission on bookings? Hi, I use Homes and Rooms! They provide independent owners like us with everything we need to look after the management of our homes and our guests. It's not...
by TravelGirl
Mon Sep 26, 2016 9:30 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Homes and Rooms, anybody tried it?
Replies: 7
Views: 1105

Re: Homes and Rooms, anybody tried it?

[quote="baringa"]Hi, apologies if this has been asked before; I searched but haven't found a thread about it. Has anybody used or tried www.homesandrooms.com? Hi, I use Homes and Rooms! They provide independent owners like us with everything we need to look after the management of our home...
by TravelGirl
Thu Aug 04, 2016 7:32 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Why do people not reply to enquiries?
Replies: 34
Views: 3589

Re: I do use hotmail... :(

So, I do use hotmail to enquire with, what does this mean? Their replies might come through to my spam? It means there's a good chance that if their replies have any links or attachments they get dumped by hotmail - not even marked as spam, just dumped with no report, so the sender doesn't know it ...
by TravelGirl
Wed Aug 03, 2016 9:09 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Why do people not reply to enquiries?
Replies: 34
Views: 3589

Re: I do use hotmail... :(

for free (for life!) at the moment! do you mean the Homes and Rooms 14-Day Free Trial 'free for life' trial? :? Or did i miss something? :wink: Ooops... No, I think it's on their blog? Independence Day blog... I think it was July but still running through August? For one property only. I only have ...
by TravelGirl
Wed Aug 03, 2016 8:10 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Why do people not reply to enquiries?
Replies: 34
Views: 3589

I do use hotmail... :(

Yes it's normal to reply to an enquiry. As suggested, it might be worth a check on your email - you don't use hotmail by any chance? As for responding to a potential guest enquiry and not hearing back, that doesn't bother me - it's what I expect as part of the business relationship, and it makes fo...
by TravelGirl
Wed Aug 03, 2016 7:58 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Why do people not reply to enquiries?
Replies: 34
Views: 3589

I do understand this feeling....

My beef is enquirers not acknowledging my replies. Used to happen regularly when I was on big listing sites (in the good old days before it all went pear-shaped) - presumably the people who send out lots of enquiries. But how difficult is it to send a quick 'thanks - we've found something' so you'r...
by TravelGirl
Wed Aug 03, 2016 7:54 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Why do people not reply to enquiries?
Replies: 34
Views: 3589

Thank you for your reply...

As a renter when I send enquiries I know I will get no reply to about half. But zero replies suggests another problem, like: - you have mistyped your email address - you are asking for a shorter stay than the minimum - you have 3 dogs - you are triggering spam filters - you are using a listing site...
by TravelGirl
Wed Aug 03, 2016 7:51 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Why do people not reply to enquiries?
Replies: 34
Views: 3589

Haha....

So it's back to the method of a separate, simple communication. If I'm sending to someone with a hotmail address (worst), any of the other Microsoft ones, or gmail I send a separate plain text email asking them to confirm receipt of the first one, usually from a completely unrelated email address, ...
by TravelGirl
Wed Aug 03, 2016 7:50 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Why do people not reply to enquiries?
Replies: 34
Views: 3589

Thank you for this....

nealh wrote:I use getnotify to let me know what has happened to the emails I send. As has been pointed out it's not 100% infallible but gives a good indication of what is going on.
I have never heard of it. I know my emails are working though, but I will take a look. Thank you.
by TravelGirl
Wed Aug 03, 2016 7:48 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Why do people not reply to enquiries?
Replies: 34
Views: 3589

I completely agree with you! :)

No, you are not missing anything. I always reply, even phone at times. I have had occasions when someone can alter dates to fit in with my availability. If not, they are glad of a polite response and may return to contact me again in the future (have had this happen). If someone wants my local area...
by TravelGirl
Thu Jul 28, 2016 1:41 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Why do people not reply to enquiries?
Replies: 34
Views: 3589

Why do people not reply to enquiries?

I came on this site as I recently had a moment of bewilderment as I contacted EIGHT property owners for a family holiday enquiry next year (2017) and not one replied? If people don't reply, can you assume that they are not interested in your custom or are there other reasons? I always get back to my...
by TravelGirl
Wed Jul 27, 2016 10:05 pm
Forum: Bookings
Topic: Marked increase in direct bookings
Replies: 29
Views: 6372

Are you connected with this particular marketing channel (Homes and Rooms), TravelGirl? I ask because it seems to be having a membership push over on Fb at the moment ... :? Hi, I use it, but am not connected. I met the Founder at a business event at the beginning of the year. I have my own company...
by TravelGirl
Wed Jul 27, 2016 8:13 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: new initiatives
Replies: 23
Views: 2067

I don't why people pay such big subscriptions anyway?

We used them for a couple of seasons around 2012, with about one enquiry and certainly no bookings. So that's another fail. Any new initiatives would need to fully understand why all these well intentioned efforts resulted in failure. I have had a couple of holiday homes, and never have I paid out ...
by TravelGirl
Wed Jul 27, 2016 8:02 pm
Forum: Bookings
Topic: Marked increase in direct bookings
Replies: 29
Views: 6372

Re: Direct Bookings are the way forwards!

We have taken our website off of all of the listing sites and have listed it with a marketing channel instead. It saves money and I don't pay anything unless I get bookings ... Welcome to this site, TravelGirl. Please forgive my obvious ignorance, but what is a marketing channel? It sounds interest...
by TravelGirl
Wed Jul 27, 2016 7:54 pm
Forum: Bookings
Topic: Booking errors and double bookings
Replies: 34
Views: 8042

Re: Problem Solved....Eventually

I now use a free online system and only have one online calendar and email box and both manage my personal website and enquiries through my marketing manager listing sites - airbnb, OD, the usual. What free online system are you using? It looks like TravelGirl is using https://www.homesandrooms.com...