Search found 9 matches

by Julie123
Thu Sep 14, 2017 6:22 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Owners Direct Account Deactivation
Replies: 24
Views: 4101

Owners Direct Account Deactivation

I thought you might like to see this email I received from OD today ACTION REQUIRED Your account is at risk of deactivation Take Action This email is to warn you that 1 of your listings are violating our marketplace standards. It looks like some language on your property pages may encourage travelle...
by Julie123
Mon Aug 21, 2017 5:10 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: OD The 'new' system
Replies: 14
Views: 2385

FelicityA Yes I have their email address but I don't think that they can just post a review without a request from me or Owners Direct. I need to get onto OD to send a request. That was one good part of the OD system- only genuine guests could post reviews and by using my own system I had control ov...
by Julie123
Mon Aug 21, 2017 3:02 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: OD The 'new' system
Replies: 14
Views: 2385

Just to update everyone who has read and replied to my first post. I have today spoken to another customer service person at OD. I wanted to access my calendar and request a review from a previous Guest without accepting the new terms and conditions. They are guests who enquired in the first place v...
by Julie123
Fri Aug 18, 2017 6:51 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: OD The 'new' system
Replies: 14
Views: 2385

FelictyA. I'm afraid it's true. I can't go to my listing unless I press the accept terms and conditions button. I asked for my part subscription back but the computer says no. Outrageous!
Still not sure what to do but the posts that have been left show the strength feeling.
by Julie123
Thu Aug 17, 2017 2:40 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: OD The 'new' system
Replies: 14
Views: 2385

OD The 'new' system

I have today been faced with the dreaded OD button that now I have to accept their terms and conditions and go forward with the new system. My subscription is until Jan 18 and there are no refunds so I may as well try this new system. I have had my rant at the OD Call Centre Operator who has been we...
by Julie123
Thu Mar 02, 2017 9:24 am
Forum: Bookings
Topic: Payment in euros
Replies: 26
Views: 10275

Thanks for the ideas. I am going to go with Transferwise.
by Julie123
Fri Feb 24, 2017 11:32 am
Forum: Bookings
Topic: Payment in euros
Replies: 26
Views: 10275

Payment in euros

Can anyone help with this please? We advertise on Owners Direct and a German family have booked our apartment for a month in May. However the booking fee OD charge would be over £100 and we have said they can pay us direct to save that cost. However we cannot find an easy way for them to pay without...
by Julie123
Sat Oct 29, 2016 1:19 pm
Forum: Personal websites
Topic: Promote my Place users
Replies: 145
Views: 43296

Thank you Dotty. I will sign up on or around the 9th November so I will use your code then.
by Julie123
Sat Oct 29, 2016 12:50 pm
Forum: Personal websites
Topic: Promote my Place users
Replies: 145
Views: 43296

I have taken the plunge for my trial with PMP. After the initial glitch with the site not working on Chrome I have switched to Firefox and all seems straightforward so far. I was pleased how quickly I was able to design a pretty good site so thank you for all the recommendations. Could anyone send m...