Lay My Hat

Great news Perran! Well done.

It will take them down a peg or two. I bet you have a warm glow!

Trip Advisor are not so good at removing a bad review once it is up. They take into account that the poster will be upset if it is removed. You might get lucky but I would be surprised if they take it down. If you get someone blackmailing you again you must act fast. There is a section that you can ...

Did you log into your Trip Advisor page (like Ecosse advised earlier), as soon as the blackmail started, to say you were being blackmailed? They want a name, brief details of problem and, if possible, their email address. Trip Advisor are surprisingly good at halting publication and kicking it out s...

No, they are just timewasters and this procedure stamps them out.

Hi, I get this and this is what I do. Click on invalid card and enter their card details so that it is logged on your extranet. As you know this sends an automatic message to the guest to resubmit new card details within 24 hours. It is also a signal to Booking.Com and a record/trail that you are ha...

Thanks Newtimber that is how we see it. Goodness, there has to be some control somewhere! Property Owners don't need a chancer like Simply Owners after the antics of Owners Direct. It will all end in tears as that site will come down for sure. Just hope they don't take too much money from all those ...

Hi, I'm new to this forum and a holiday house owner on Owners Direct. Thankfully my house details have not been stolen and copied/ pasted onto the Simply Owners website. As my personal name on Owners Direct is not stated next to my phone number ( I am just called the Owner by my phone number), I thi...