Lay My Hat

Thank you all for your advice. I think we can safely offer this couple a safe haven for there wedding visit. I think after being closed last summer I am over thinking 🤔 everything. The accommodation is complete and we can organise to have a different entrance for ourselves. We will take ...

We closed last year for all bookings due to Covid. We hope to reopen this year for summer bookings. We have both been vaccinated and are due 2nd jabs in June. One of our cancelled booking has send us an email to know if we can accommodate them for 3 nights as they are coming to a wedding in the area...

Thank you for your help,
I flagged it with google but the reply came back to say it would remain and I can post a Reply. They do not give a place where you can complain only tick ✅ a box .


I feel if I post a reply the person will be pleased that they have upset someone.

Hi,

It is on google where we have registered our B&B
We had 2 5 star reviews by people that had stayed with us.

This is 2 Star review with no words.

The person that registered this is unknown to us and has not stay with us.
I haven’t been given a choice to delete it.

Just received a review on google.

The person that left the review never stayed at our Chambre D’Hôte.
Is there anything I can do to remove it or should I just ignore it.
We have been closed due to Covid 19

Would appreciate any advice.

Hi, we are at present researching the cost of air conditioning. We have a modern house with just 1 Bed room B&B. We are worried about the noise effects of the unit. Can you offer any advice. We are based in the Dordogne and last summer we closed on the extreme hot nights, but if we had bookings ...

I sent you a message

Hi yer ‘tis Thanks for info, I agree bookings are slow, and more people arrive thinking the booking is already paid for. This is difficult as we say goodbye and thank you we have to ask for payment. We now have credit card facilities which are and extra cost. It’s now middle of the season here so I ...

Thank you for your reply and advice. I have the same feeling,we are very small business and surprised they got in touch.
Bookings are difficult this year but we have had a late surge for August so we might do well.

I think I will ignore as we don’t need the hassle.
Thank you 😊

We have received a text message from Expedia saying they will be in our area and if we are interested in joining them. Can anyone advise what their commission is ? . Not interested if it is higher than b dot com. We have not responded to their message. We are very small B and B. Thank you in advance...

Thanks for your advice, the client has requested a late check in which I have not confirmed yet. So perhaps they might cancel. I think maybe contacting them might be my best option. The annoying thing they can cancel up to 7 days before. I always block booking before I accept a private booking in ca...

Many thanks, I thought this is the case, will have to sort it out.
The guest has cancellation rights up to 7 days beforehand.
Appreciate you early response.

Hi would appreciate some advice. We are a small B&B and have received a booking for 1 night In July from b dot com. Already had this booked but for some reason it has not registered on their page. Can I decline the booking or will I have to pay. The other booking is for 4 nights and is private. ...

We have a small B & B in the dordogne. Received this email today. As of 1 January, 2019 new tourist tax legislation is applicable in France. These new rules require Booking.com to collect and pay tourist tax on behalf of its non-professional partners in several municipalities in France. This wil...

+ 1
Totally agree with every word Jensen has written.