Search found 12 matches
- Wed Sep 27, 2017 8:56 pm
- Forum: Bookings
- Topic: Abritel: holidaymaker is in our house but did not pay! PANIC
- Replies: 7
- Views: 3559
Update
We did not hear anything yet from Abritel. On the first payment, Abritel deducted all their fees, so Abritel did not bother about the second payment. They don't care. Knowing that the guest did not pay, the even send a "welcome-mail" to the guest. The second highest payment was still open ...
- Wed Sep 27, 2017 7:02 am
- Forum: Bookings
- Topic: Abritel: holidaymaker is in our house but did not pay! PANIC
- Replies: 7
- Views: 3559
Hi Jenster, I think this is our case. There is no second payment made by the guest. We cannot see this because we don't receive the money. It is Abritel that should send a standard mail to us telling the second payment is not received. Our guest said he paid the total amount. WE CANNOT CHECK THIS!!!...
- Wed Sep 27, 2017 6:47 am
- Forum: Bookings
- Topic: Abritel: holidaymaker is in our house but did not pay! PANIC
- Replies: 7
- Views: 3559
- Tue Sep 26, 2017 5:09 pm
- Forum: Bookings
- Topic: Abritel: holidaymaker is in our house but did not pay! PANIC
- Replies: 7
- Views: 3559
Abritel: holidaymaker is in our house but did not pay! PANIC
I am in choc. I dont know what to do? I cannot think anymore. A couple rented our house in Spain for 4 weeks. Everything was done by Abritel. The couple is in our house as of 24 th of september. I only got a mail about 1 payment out of 2. I did not receive a mail about the second payment by Abritel....
- Thu Aug 24, 2017 8:21 am
- Forum: Bookings
- Topic: Airbnb cancellation policy: warning for owners
- Replies: 51
- Views: 15237
In the future I will only accept Airbnb bookings in the low season and to fill in gaps. I will never again accept high season bookings from Airbnb. I have the impression some guests from Airbnb know very well their position. I even received a threat: 8 guests (all friends of around 35 y) left the ho...
- Tue Aug 01, 2017 9:00 am
- Forum: Bookings
- Topic: Airbnb cancellation policy: warning for owners
- Replies: 51
- Views: 15237
- Tue Aug 01, 2017 7:34 am
- Forum: Bookings
- Topic: Airbnb cancellation policy: warning for owners
- Replies: 51
- Views: 15237
Jonathan, I also have a strict policy with Airbnb, but airbnb overruled it. Airbnb is the boss and when you put your property on their site, you automatically you agree with Airbnb's policy. So be carefull. For example you rent out a nice villa and somebody books it for 3 weeks in August, with 1 mai...
- Sun Jul 30, 2017 1:48 pm
- Forum: Bookings
- Topic: Airbnb cancellation policy: warning for owners
- Replies: 51
- Views: 15237
- Sun Jul 30, 2017 1:10 pm
- Forum: Bookings
- Topic: Airbnb cancellation policy: warning for owners
- Replies: 51
- Views: 15237
Pilot, it just occurred to me, why are Airbnb withholding from your next payment? Surely if the guests cancelled before the booking you would not yet have been paid by Airbnb for them to take it back from you? On friday evening he cancelled the booking for the next day (2 weeks!) and asked me if he...
- Fri Jul 28, 2017 8:25 am
- Forum: Bookings
- Topic: Seeking advice re booking sites
- Replies: 14
- Views: 6229
We are on HA since 8 years with 3 properties. I also think that HA becomes too greedy: subsrciption plus fee traveller plus fee owner per booking. I really hope that a new site will be born soon, a site with reasonable fees and where the owners have still freedom concerning cancellation policy etc. ...
- Thu Jul 27, 2017 3:12 pm
- Forum: Bookings
- Topic: Airbnb cancellation policy: warning for owners
- Replies: 51
- Views: 15237
- Thu Jul 27, 2017 1:37 pm
- Forum: Bookings
- Topic: Airbnb cancellation policy: warning for owners
- Replies: 51
- Views: 15237
Airbnb cancellation policy: warning for owners
Hi, I am new here on this forum. I know this forum for years, but now I am registered. We are in the rental business for 8 years now. We rent out in France and in Spain for us and for friends. We have a lot of experience with Abritel, Owners Direct and Holiday lettings. Since this year we added Airb...