Search found 40 matches

by Gill J
Tue Jun 12, 2018 5:43 am
Forum: Managing your garden and pool
Topic: Allibert Sun Loungers - Cleaning Cushions?
Replies: 7
Views: 2650

Ours zip off and I just chuck them in the washer when they get grubby.
by Gill J
Tue Jun 12, 2018 5:43 am
Forum: Managing your garden and pool
Topic: Allibert Sun Loungers - Cleaning Cushions?
Replies: 7
Views: 2650

Ours zip off and I just chuck them in the washer when they get grubby.
by Gill J
Thu Mar 30, 2017 5:45 am
Forum: Managing your garden and pool
Topic: Bamboo for pergolas - only last a season?
Replies: 8
Views: 2821

We have used the brush willow type stuff and the cheaper type bamboo stuff and both types only lasted a year or 2. Last time, probably 4 years ago we bought the brown imitation reed like stuff on a roll and that is still going strong apart from the edge bit that has come undone in the last storm and...
by Gill J
Fri Sep 16, 2016 9:03 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: OD using underhand dishonest tactics again - be warned!
Replies: 164
Views: 14242

I got straight through once by phoning really early in the morning, like crack of dawn early. The other times I've just kept trying and having to hang on. It really is a pain & even worse when you get through to someone you've got a job to understand.
by Gill J
Wed Sep 07, 2016 5:00 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: OD using underhand dishonest tactics again - be warned!
Replies: 164
Views: 14242

Yes he did and I've checked and the booking fee is no longer being included in quotes for the cottage that the lady this morning had forgotten about. The other 2 cottages that the lady this morning deactivated are also not bringing up the booking fee so everything seems to be ok for the moment apart...
by Gill J
Wed Sep 07, 2016 3:41 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: OD using underhand dishonest tactics again - be warned!
Replies: 164
Views: 14242

I just managed to get through to them on the phone. Turns out the lady I spoke to this morning had deactivated 2 of the cottages from the online booking/payments thing but not the 3rd. Hopefully they're all back to normal now but I will keep checking believe me.
by Gill J
Wed Sep 07, 2016 12:30 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: OD using underhand dishonest tactics again - be warned!
Replies: 164
Views: 14242

Right, I'm so mad! I've just checked again and although this message to contact us is showing the quote they're giving along side it is still including this booking fee. They are quoting £819.22 when we charge £750. I have just tried to phone them again but there is at least a 30 min wait so I've se...
by Gill J
Wed Sep 07, 2016 11:38 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: OD using underhand dishonest tactics again - be warned!
Replies: 164
Views: 14242

Just checked and when I click the Request to book button this comes up

'This property requires that you message the owner to complete your booking request'

So it's no longer giving them a quote with or without the booking fee added. I will check again tomorrow to see if anything's changed.
by Gill J
Wed Sep 07, 2016 8:31 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: OD using underhand dishonest tactics again - be warned!
Replies: 164
Views: 14242

I think you're probably right. Our subscription advert is up next month & the way I feel now we wont be renewing. We did think about going on the commission option as they've not brought us any bookings this year whereas before all the changes they were our main site but now after this I'm not s...
by Gill J
Wed Sep 07, 2016 7:35 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: OD using underhand dishonest tactics again - be warned!
Replies: 164
Views: 14242

Thanks so much for this. I've just come off the phone from Owners Direct & I'm absolutely fuming. They've done this exact same thing to me but I actually fell for it. I got one of these calls about a week ago just asking how we accept payment from guests and what deposit we ask for so they could...
by Gill J
Fri Sep 02, 2016 8:36 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Holiday France Direct
Replies: 26
Views: 3444

Thanks jlaceysmith. Do you want to recommend me? Can I just ask another thing. You know if a guest requests to book via the Quickbook thing. Do you have the option of refusing the booking at all, just say it was for the world and his wife and your place sleeps 2. I haven't a clue when it comes to th...
by Gill J
Fri Sep 02, 2016 7:02 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Holiday France Direct
Replies: 26
Views: 3444

Thanks ever so much Anne & Bassman, much appreciated. Can you remember at all, do you have to list them as completely separate properties, different listings.
by Gill J
Fri Sep 02, 2016 5:54 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Holiday France Direct
Replies: 26
Views: 3444

jlaceysmith, can I just ask you something? Did you have to jump through any hoops or anything to get on the Quickbook option. It's just on the website I'm sure it says that if you've got more than one gite you have to go on the subscription thing or maybe I'm just reading it wrong. Also with the Qui...
by Gill J
Sun Aug 21, 2016 5:55 am
Forum: Managing your garden and pool
Topic: How often do you refill your hot tub?
Replies: 11
Views: 5064

Ours is checked every day and chemicals added as needed. I don't thing there is any way you could not do daily checks as the chemicals in there are used up faster than a pool with the higher water temp and guests getting in there not completely lotion or whatever free. Ours is locked during the day ...
by Gill J
Thu Aug 18, 2016 3:51 pm
Forum: Managing your garden and pool
Topic: How often do you refill your hot tub?
Replies: 11
Views: 5064

We change the water in our hot tub every week while we have guests. There's no way the water would last 3 /4 months with guests using it as no matter how many times you ask them to shower before using it not all of them do or do properly and there will always be body lotions, sun lotions, hair gel e...