Lay My Hat

But I still have the entry on TA showing a distorted photo and the wrong prices. I can't do anything about this except keep asking them to take it down. But I get the reply We have recently been experiencing some issues with the Trip Advisor upload so I have asked our technical team to upload your ...

It is a bit of a strange process because I had to send my booking form for the client to fill in, outside the HL reservation system where she has already paid the deposit. Not many client details are available to the owner before the booking is accepted by the client through HL, such as where are t...

All my reviews are on HR (I just started there many years ago), but they seem to have slowed down, dried up. If memory serves me right, HR did not require a guest to sign-up initially, but they do now. Does anyone else agree with this, or is it a pigment of my imagination ? My HR reviews have defin...

There are two different types of listings now - a commission only listing and the usual paid listing with a free trial offer (at least that is how it seems to me!). I used to have a paid listing and let it lapse and then received an email saying I could return for free and pay 3% on any bookings thr...

I sometimes phone if they've asked questions and it would be quicker to discuss than write a lengthy response. Generally I send an email and as of this year if they leave a mobile I have started sending a text shortly afterwards - simply thanking them for the enquiry and letting them know I've repli...

Apart from the sports game, are there any other family friendly games folks would recommend?

Just a quick heads up for those that use dateblocker - the site is not there this morning. I noticed as I received a request through our website for a week already booked. Not sure how long it has been gone or whether it is permanent, I've just changed to another calendar. A real shame as I do love ...

Same reasons as the other posters plus it is independent from any specific rental listing site and best of all it is really easy to customise and add to your website - no wrestling with coding.

That's really good news!

Glad you replied kyreniagirl - it prompted me to check my gmail spam folder again - and lo and behold yet another enquiry from the same listing site in spam. I have emailed the listing site, but they have said nothing they can do - it is becoming a real pain and like you I'm not sure if I have now m...

I've used Gmail for some time, forwarding email to Outlook and had no problems but in the last three weeks it has sent two enquiries from one of our listings into the spam folder. One of them I found too late, and the other I found after the potential guest had hunted down our own website and sent a...

Thanks for the heads up, I really hope they renew their domain but will look for a back-up just in case...

Just to add that I haven't signed up for the payment system so no idea why my rates suddenly disappeared. I am trying to stay calm with the UK Customer Services as I do appreciate they are front line, but I didn't realise that IT was being handled in the US. At the moment I am 'reminding' them by fa...

Bought to my attention by one of my previous guests looking to leave a review that my listing was not showing on holiday-rentals. I could see it fine when I logged in but not showing to the public. Queried this, they apologised and it reappeared. I saw it in the list and stupidly didn't check it. My...

We've just received this offer and are almost tempted but want to see if they come up for any other search terms more relevant to our area first - off to Google I go!