Lay My Hat

Holiday Footprint is a new initiative to tackle food waste in the holiday rental industry. Read about how Spain-Holiday.com is rallying its owners around Spain to tackle this. If anyone in the holiday rental industry wants to get involved or know more - homeowners, rental managers or holiday rental ...

Hi guys, Just wanted to share a live webinar organised by Spain-Holiday.com on May 10th which aims to help homeowners and rental agents understand their obligations in dealing with the data from the customers, the penalties and risks for non-compliance and, most importantly, a step by step roadmap t...

Hey guys, Just saw your old discussion here on tourist tax in Spain. The tourist tax increase is the first increase that has been implemented since the tourist tax was introduced in Catalonia in November 2012 and is now in line with other tourist tax rates in Spain, in the Balearic Islands. You can ...

Hello everyone, Spain-Holiday.com has gone all in for a legalised industry. The hotel industry uses the fact that there are many unlicensed holiday homes to condemn the holiday rental industry and to manipulate the opinions of politicians and the media. Whether you are a big or small player within t...

Hi there, As always your comments are appreciated, so thank you. The instant booking model gives the owners on Spain-Holiday.com a more flexible advertisement platform. There are owners who prefer to receive 1 booking rather than 5 enquiries where other owners prefer the comfort of speaking to the g...

Hey guys, I appreciate reading through your communication here. It helps us to see things from your side. We've spent thousands of euros building the Secure Inbox and you need to adapt your way of working - I could not agree more when you say it's an unproductive path we've chosen. But if you knew t...

Hi there, Just a quick message to update you guys on your concerns. We spend many resources in making Spain-Holiday.com a profitable advertising channel for owners and we will continue to do so. But during the past few years we've received many complaints from renters that owners don't respond, thei...

Hello everyone, We read your comments and we also receive lots of valuable feedback from renters and owners via email. We know we took a large step here and we are prepared to hear the cons and pros. We advised the changes back in December http://www.spain-holiday.com/rentalbuzz/whats-in-store-for-2...

Hello all of you, Your comments here gave us an idea to improve our review system - thank you for that. As Marks mentioned, we have booked, not booked and spam fields for each enquiry. We will change our automatic sending system to send out invitations to all who send an enquiry, except those where ...

I am happy to hear that you again receive your emails. Regarding the email spam issue A form on our website was misused by a spam robot which managed to send out a lot of emails through within a very short time frame. The reason for the block is solely because of an external spam attack on and old f...

hi roxytoo, This follow-up email is a courtesy to our visitors and serves the purpose of giving them an extra opportunity to find a rental home in case they, for whatever reason, did not succeed in their first round. If they are already in talks with a homeowner I assume they just ignore it, but if ...

Hi all, I had not seen your thread on the site before Big Sis made me aware of it. Thanks for that. We do not always monitor LMH, so if you have an urgent issue, please contact us through our normal support channels which is always personally attended. Regarding the email spam issue A form on our we...

I like your use of the word "shared" rather than "communal" which is used on the site at the moment. Hi Vera, I agree on that, so I have had that changed so it now reads "shared pool" instead of "communal pool". I hope that will work for you. Un saludo Claus ...

Hi, @pepsipuss - We have now rolled out the changes so all sites show the calendar in the same style. Hopefully you will note a change. @vera - I understand your concern, but we are not able to make an "in between" solution that would show your pool features 100% correct. You would need to...

Hi all, Good to see some activity and thanks to you all for the help in making our site better. Now that we look at the calendar, we all here at the office agree that the calendar and prices should be chained together and not seperated by the contact owners box. So we have now made this change on ou...