Search found 143 matches
- Mon Nov 21, 2022 4:18 pm
- Forum: UK & Ireland
- Topic: More guest than booked
- Replies: 14
- Views: 1156
Re: More guest than booked
I agree with the comments from Newtimber and others about 'spying' on guests. We live a few hundred yards from our holiday let and apart from putting the dustbins out for collection I make a conscious effort to avoid walking past the holiday let when we have guests, so that we are not seeing to be ...
- Sun Oct 09, 2022 9:49 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Simply Owners
- Replies: 30
- Views: 4783
Re: Simply Owners
My enquiries and bookings for my 3 UK properties via Simply Owners have continued to increase in a modest way which now definitely make them a useful part of my advertising mix. I think that a small but significant number of potential guests look at some of the listings on the bigger commissioned ba...
- Fri Jan 29, 2021 10:54 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Simply Owners
- Replies: 30
- Views: 4783
Actually I've had a property with SO for a few years now and though for the first 2-3 years things were very quiet I have noticed an increasing trickle of enquiries/bookings through them so I would give a cautious endorsement to them as I think more savvy guests are now beginning to look beyond HA, ...
- Fri Jul 24, 2020 10:49 am
- Forum: UK & Ireland
- Topic: Insurance Claim - Loss of Income
- Replies: 20
- Views: 10309
- Sun Apr 26, 2020 2:10 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Homeaway and coronavirus
- Replies: 24
- Views: 6557
Can anyone tell me what the benefits are of paying a subscription to Homeaway of £249 plus VAT given that they've now suspended early payments? Is there something I'm missing? Just been asked for this and as I've been disgusted with their very poor handling of the crisis which has only contributed t...
- Fri Apr 24, 2020 11:23 am
- Forum: Bookings
- Topic: Anyone had any contact from Air BNB about the payouts?
- Replies: 7
- Views: 3252
- Wed Mar 18, 2020 7:06 pm
- Forum: UK & Ireland
- Topic: Preempting refund enquiries by proactively sending a lettter
- Replies: 3
- Views: 3690
Preempting refund enquiries by proactively sending a lettter
As I've had several guests cancelling and/or looking for refunds I wanted to see what other UK owners feel about sending out a letter now to the guests who have already paid in full for their holidays. I've been drafting something along the lines of the following and would welcome any comments/sugge...
- Tue Jan 14, 2020 12:06 pm
- Forum: UK & Ireland
- Topic: Information Commissioner's Office
- Replies: 4
- Views: 4021
Information Commissioner's Office
We have received a notification from the I.C.O by letter asking us to register with them at a cost of £40-£60 per year. Have checked their website and doesn't appear to be a scam. The letter says 'If you hold customers' names, addresses or phone numbers on computer, you're processing personal inform...
- Mon Jul 29, 2019 8:45 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: HA - I think they mean my guest wants to pay an instalment
- Replies: 12
- Views: 2252
I've had the same experience as Sunbeam and it's extremely annoying. Be aware that if you edit a quote for instance to add a charge for a dog or something like that the payment terms default to the balance being due 2 weeks before the holiday instead of what you may have set up and you have to remem...
- Sun Feb 10, 2019 8:32 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Is this new on HL
- Replies: 1
- Views: 1262
I raised the whole topic of damage deposits on HL/TA in the thread ‘Trip Advisor Damage Deposit Issue’. The whole situation is very confusing/misleading particularly if you were under the impression as a host that HL/TA hold a security deposit for you (they don’t even though they record it in the da...
- Mon Jan 21, 2019 12:59 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Trip Advisor Damage Deposit Issue
- Replies: 2
- Views: 1290
Trip Advisor Damage Deposit Issue
Not sure if anyone else is aware or affected by this particular issue but thought I should highlight it. I was pretty much forced to move over to a commission system with them (having previously been on subscription) about a year ago so this may just affect commission listings. Any owners who normal...
- Wed Jul 18, 2018 2:29 pm
- Forum: Scam email enquiries
- Topic: Beware of this one!!
- Replies: 6
- Views: 2919
- Tue Jul 17, 2018 10:02 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Greedy TA
- Replies: 24
- Views: 4988
Moth/KAB-USA - I was interested by your comments as I was vigorously pursued by TA's representative about 6 months ago with calls and emails as they wanted me to change from subscription to commission and they warned me that if I didn't do this my properties would be on the bottom of any searches an...
- Mon Jan 01, 2018 5:57 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Barriers to change
- Replies: 21
- Views: 3255
Interested to see Ben's comments about the benefits of The TA/HL subscription but I wondered if you are aware that from the end of January if you accept online bookings through them you will no longer receive immediate payment - from that point on they will be holding on to any money they receive on...
- Sat Dec 02, 2017 11:02 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: TA/HL Subscription Owners Alert!
- Replies: 0
- Views: 1014
TA/HL Subscription Owners Alert!
I have 3 houses on subscription with TA/HL and received a slightly vague email from them announcing some changes the other day and informing me that when the first one comes up for renewal at the end of January I would still have the option of being on subscription but at the higher cost of £599 plu...