Search found 164 matches

by julesb
Fri Oct 08, 2021 8:58 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Gitedegroupe.fr or grandsgites.com
Replies: 0
Views: 958

Gitedegroupe.fr or grandsgites.com

Just wondering if anyone has any experience with 'gitedegroupe.fr' or grandsgites.com; We have 3 gites on site with shared pool and grounds. We have seen a huge swing from renting separately to renting to 'take overs' of french and Uk guests so plan to advertise more as a complex rather than individ...
by julesb
Tue Sep 29, 2020 4:23 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: vrbo and weekly prices
Replies: 1
Views: 1022

vrbo and weekly prices

VRBO/Homeaway I'm just trying to do my prices for next year. My daily price is high to cover the extra work needed for weekenders or short stays however I want to have a lower weekly price. I can't seem to work out how to drop the weekly prce other than to do it through the discount option - if you ...
by julesb
Mon Nov 11, 2019 5:12 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Homeaway prices euros and £
Replies: 3
Views: 1817

Homeaway prices euros and £

Hi - can anyone help with a problem I keep having. I advertise my gite on Homeaway in £'s not Euros because I mostly get UK guests. Occasionally I get french requests and they always ask how much the holiday will cost - their problem is the quote sent goes in £'s not euros and I don't know what exch...
by julesb
Sat Mar 11, 2017 1:33 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: So frustrated/angry with TA/holiday Lettings
Replies: 8
Views: 1577

contact at last

Hurray - I finally got through and spoke to someone. Didin't help that much as the system doesn't allow the 'threat to be delisted' to be taken off the system - you have to be delisted and then phone to ask to be re-instated! That's if you can find their phone number which I am told doesn't appear a...
by julesb
Sat Mar 11, 2017 10:36 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: So frustrated/angry with TA/holiday Lettings
Replies: 8
Views: 1577

It gets worse

Now - because the guests accidently sent in two requests and I could only process one of them - they have 'bot' emailed me to say that my response rate is down to 50% and my acceptance rate is down to 50% - so I've moved down in the rankings - aggggh and I still can't get to talk to anyone. Oh how I...
by julesb
Fri Mar 10, 2017 10:18 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: So frustrated/angry with TA/holiday Lettings
Replies: 8
Views: 1577

Newtoit - thank you - I am so stupid, of course I didn't even notice, I wrote Owners direct when I meant HL (I belong to both sites) at least I understand now why the message was sent. If they didn't make their request forms so difficult in the first place - which is why my guest sent 2 requests by ...
by julesb
Fri Mar 10, 2017 7:59 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: So frustrated/angry with TA/holiday Lettings
Replies: 8
Views: 1577

So frustrated/angry with TA/holiday Lettings

I just need to let off steam - having asked for help because I could find no way of contacting HL/TA, and received it from fellow LMH users (thanks). I sent off the following email to TA/HL. It bounced straight back saying there was no one available to help me and that I should look at the help page...
by julesb
Fri Mar 10, 2017 7:22 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Holiday lettings/trip advisor contact phone number
Replies: 6
Views: 1271

Thanks for your help - I'll send an email apexblue. Teguise, what country code do I need to put before the number you have given me? I'd like to ring as well as sending an email if I can.
by julesb
Thu Mar 09, 2017 11:30 pm
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: Holiday lettings/trip advisor contact phone number
Replies: 6
Views: 1271

Holiday lettings/trip advisor contact phone number

I am having a nightmare with trip advisor/ holiday lettings. I need to be able to speak to someone urgently but I can't get a telephone or email address from anywhere on the site - does anyone know what their number +/or email is?
Thanks
by julesb
Mon Feb 29, 2016 6:21 pm
Forum: France
Topic: French bookings up but UK down!
Replies: 5
Views: 1396

Well Tavi the exchange rate has been pretty good for the last few months although of course it is dropping now - I tend not to alter my UK prices just up and lower the Euro price - so if anything I should have had more Uk than France bookings not the other way around!
by julesb
Mon Feb 29, 2016 5:37 pm
Forum: France
Topic: French bookings up but UK down!
Replies: 5
Views: 1396

French bookings up but UK down!

Just wondering if anyone else is finding a big swing with bookings this year - we have our usual few dutch guests - quite a few french but no UK bookings - having switched to pay-as-you book with HL and OD ( due to really high renew fees on annual subs) I'm wondering if this is what has switched off...
by julesb
Sat Feb 20, 2016 12:14 pm
Forum: France
Topic: Is this one a scam?
Replies: 6
Views: 1392

Thank you

I shall go ahead with caution and will report back if/when anything else transpires.

Thanks for your thoughts - I hate this aspect of our business
by julesb
Sat Feb 20, 2016 9:02 am
Forum: France
Topic: Is this one a scam?
Replies: 6
Views: 1392

Is this one a scam?

I'm getting so many scams at the moment - it is making me unsure of my gut reactions - got this today and I'm not sure - what does anyone think? bonsoir je voudrais connaitre la disponibilité de votre maison pour le week end du 4/05/2016 au 8/05/216 inclus nous sommes un groupe de pompier volontaire...
by julesb
Thu Feb 04, 2016 11:06 am
Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
Topic: contacting airbnb?
Replies: 10
Views: 1641

Thank you Francois :D
by julesb
Wed Feb 03, 2016 8:59 pm
Forum: France
Topic: Scam alert - Alice Bouchard
Replies: 5
Views: 2125

So Kev - whilst scammers are getting better - they still aren't that clever!!!!