Search found 28 matches
- Tue Mar 24, 2020 8:43 am
- Forum: Bookings
- Topic: Scotland closed
- Replies: 4
- Views: 2165
- Mon Mar 23, 2020 12:17 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Booking.com cancellation
- Replies: 1
- Views: 1385
Booking.com cancellation
Hi - how do i cancel a booking on b.com without penalty to guest or host. Their help topics don't help as it gives you to process but doesn't confirm whether following the process will result in charges. I need to cancel a booking of a traveller from Kuwait (we are in scotland and, as of yesterday, ...
- Mon Mar 23, 2020 11:29 am
- Forum: Bookings
- Topic: Scotland closed
- Replies: 4
- Views: 2165
- Sun Mar 22, 2020 9:16 pm
- Forum: Bookings
- Topic: Scotland closed
- Replies: 4
- Views: 2165
Scotland closed
Today the Scottish Government announced that all accommodation providers must close. I wasn't taking any new bookings anyway but have one coming up that was booked through Booking.com. I need to cancel this booking, but there's nothing in Booking.com's Covid-19 guidance that applies to Scotland (or ...
- Mon Aug 27, 2018 7:22 am
- Forum: Scam email enquiries
- Topic: Maria Mena
- Replies: 3
- Views: 2000
The first email wasn't obviously a scam (hence me sharing this here to let others know). The email address was from a genuine uk based company. The second email that I quoted above confirmed that it was a scam. If I deleted and blocked every slightly unusual email that I receive I would go out of bu...
- Sat Aug 25, 2018 6:13 pm
- Forum: Scam email enquiries
- Topic: Maria Mena
- Replies: 3
- Views: 2000
Maria Mena
I have received two emails from this person today, wanting to book for a colleague. I gave generic reply - book via my website and pay via Paypal (I had my suspicions) - and received this reply: Hi again, Thank you for your offer, I want to go ahead with booking. Please see in the attached a copy fr...
- Sat Jul 30, 2016 2:58 pm
- Forum: Scam email enquiries
- Topic: Nikita Bartek
- Replies: 7
- Views: 4427
Nikita Bartek's first contact: Hello, How are you doing this morning? i would love to know if you still have these dates available and what is the cost for the whole stays. Regard. I replied as normal. Yes it's available and I've attached a quote. The response from Nikita Bartek: Hello. Thanks for t...
- Sat Jul 30, 2016 9:36 am
- Forum: Scam email enquiries
- Topic: Nikita Bartek
- Replies: 7
- Views: 4427
Nikita Bartek
Another scam via Owners Direct ......from Ukraine....want to send a cheque....need my full name, postal address and contact number before cheque can be sent. Exactly the same format to a message I received from 'Alex Boris' a few weeks ago.
- Sat Jul 23, 2016 8:42 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Cancellation via Owners Direct
- Replies: 5
- Views: 1333
Cancellation via Owners Direct
I have just processed my first cancellation through owners direct (Pay-per-booking) and thought I'd share my experience as it may prompt some of you to check which Ts and Cs you've selected. The guests had paid £115 deposit. I had set the cancellation policy to: refund 50% of the rental amount if bo...
- Tue May 31, 2016 6:45 am
- Forum: Scam email enquiries
- Topic: Alex Boris via VRBO/OD/Homeaway
- Replies: 3
- Views: 1388
Alex Boris via VRBO/OD/Homeaway
Perfectly normal enquiry, followed by "please forward me your name, address, email address so that I can send you a cheque". From Ukraine.
- Sat Apr 09, 2016 6:57 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: OD no longer providing any bookings
- Replies: 15
- Views: 3098
- Sat Apr 09, 2016 6:04 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: OD no longer providing any bookings
- Replies: 15
- Views: 3098
I have changed from subscription to pay per booking with OD. My subscription ran out at the end of March and as I only had 5 bookings through them last year I decided not to pay up front again. In the 9 days since I have changed to pay per booking, I have had TWO bookings. Not sure how. Out of 56 li...
- Sun Feb 21, 2016 7:35 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Change to commission listing with Owners Direct
- Replies: 4
- Views: 680
- Sun Feb 21, 2016 1:54 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Change to commission listing with Owners Direct
- Replies: 4
- Views: 680
Change to commission listing with Owners Direct
Sorry if this has been asked already (I have searched but can't find it)......when switching to a commission listing with Owners Direct, do we need to wait until our subscription has expired or can this be done before expiry? Also, does the whole listing detail transfer over seamlessly (maybe too mu...
- Mon Feb 08, 2016 10:16 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: HomeAway/OwnersDirect alternative payment method
- Replies: 35
- Views: 6168
Just wanted to say thanks Essar for your post.....in my haste to dismiss the HA online payment method as yet another charge on top of my annual subscription, I hadn't realised you could enable online booking using your usual payment methods. Very easy to set up and, like you said, it looks professio...