Search found 71 matches
- Fri Aug 07, 2020 9:20 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Over Occupancy, the Damage Deposit and HomeAway...
- Replies: 30
- Views: 5900
- Mon Mar 16, 2020 2:21 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: HomeAway more or less telling guests to cancel.
- Replies: 5
- Views: 2171
Sorry, owner has the right to set their cancellation policies. Guests should have taken out travel insurance when they booked their holiday. Then if FO say no travel unless essential the travel insurance kicks in. We are not responsible if airlines ground flights or FO degrees only essential travel.
- Wed Jan 22, 2020 8:36 am
- Forum: Just starting out
- Topic: Do you stay in your own holiday let and does it work?
- Replies: 12
- Views: 3692
Our Gite is next door to our house. Thanks to Engie Home Services incompetency we’ve had to rely on the Gite for hot water and showers. After 13 weeks we’ve got to know it quite well. The downside is we haven’t been able to rent the Gite despite requests. Compensation claim going into Engie next wee...
- Wed Dec 11, 2019 10:39 am
- Forum: France
- Topic: Home away info request
- Replies: 2
- Views: 2071
Home away info request
Hi, I’ve just received the following info request from HA: We are contacting you to inform you that in accordance with Law no. 2018-898 of 23rd October 2018, starting in 2020, HomeAway must provide the French Tax Administration with the following data regarding the holiday rental property that you a...
- Mon Nov 18, 2019 10:46 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Is this channel to market completely sewn up by big players?
- Replies: 22
- Views: 7736
- Mon Nov 18, 2019 10:45 am
- Forum: Managing your property
- Topic: Winter let pricing
- Replies: 16
- Views: 6735
If you do not have separate meters I wouldn’t drop the rate too much as I’ve found out, the hard and expensive way, that if heatings included they’ll max out the heating with it running 24 hours a day! We included some small dyson heaters to supplement the electric rads. When I checked the clients h...
- Mon Nov 18, 2019 10:25 am
- Forum: France
- Topic: When Does Monsoon Season End?
- Replies: 19
- Views: 5446
God what terrible experiences you have both had, so much unnecessary stress. I’ve already learnt that, in the unfortunate instance, we would need to claim from an insurance policy that the first thing we would need to do is employ an expert who would so,eu represent us. I’ve already had a minor nigh...
- Thu Oct 10, 2019 1:35 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Homeaway payments confusion
- Replies: 5
- Views: 1965
Not necessarily. When I checked it with them I wasn’t eligible, even paying an additional 3%, as I didn’t take enough bookings through them. Basically, through a few conversations with HA, it sounds like HA were having to make refund payments to guests, who had cancelled and were due a refund, as th...
- Wed Sep 18, 2019 10:42 am
- Forum: Just starting out
- Topic: Refurb- what are guests looking for?
- Replies: 18
- Views: 6895
We keep walls, bedding, towels etc all white, using a good quality white paint as well. Colour is provided by rugs, curtains and light furnishing touches. I’m glad we did. Walls often get marked so it’s either a careful rub off or a paintbrush job. Towels and bedding are ‘nuked’ in the washing machi...
- Mon Sep 16, 2019 2:36 pm
- Forum: Managing your garden and pool
- Topic: The Sun Oil issue
- Replies: 15
- Views: 3221
We run our system, including the heat pump which cuts off at 28c, for 22 hours each day. We regularly change those daisies. When we think we’re going to have more people who are going to be heavy pool users we change from Bayrol 5 to Bayrol 7 which is good for dealing with suntan cream in the sand f...
- Mon Sep 16, 2019 2:28 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: HomeAway Email re payment after check in
- Replies: 28
- Views: 6604
I certainly agree SPJ about holding onto the money and earning more interest. However, a few also do spoil it for the rest of us and I think there is an element of truth as well. HA has a big PR problem if it can’t process refunds. It then has a cash-flow problem if it has to finance the refunds whi...
- Mon Sep 16, 2019 11:04 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: HomeAway Email re payment after check in
- Replies: 28
- Views: 6604
I spoke to HA twice on this. The first person at HA let the cat out of the bag. The real problem that has led to this has been due to cancellations. When someone cancels, if it’s under their terms, then the money is debited from the owners bank account and repaid to the holidaymakers. Unfortunately,...
- Sun Sep 01, 2019 11:19 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: HomeAway Email re payment after check in
- Replies: 28
- Views: 6604
- Mon Aug 12, 2019 10:07 am
- Forum: Managing your property
- Topic: Including the Kitchen Sink.
- Replies: 6
- Views: 2434
- Mon Aug 12, 2019 10:02 am
- Forum: Managing your guests
- Topic: Too many guests.
- Replies: 13
- Views: 5450
Well, we thought we had cracked it. French guests were treating the Gite like it was a hotel. The Gite adjoins our house and we live here full time. We added a clause that any other guests, other than those who were booked for will be charged 100€ per person per night. Yes, it has stopped some. But ...