Lay My Hat

We received an email from a Louis Jacksont a few days ago... ''Hello, I am planning to stay with you for a couple of days. Can I ask a question about booking here?'' and this morning from an Irene Martin (having an email address showing Irine Martin). Both gmail accounts. ''Hello, my name is Irene M...

The local market here in the Netherlands has always been 'rental rate + additional costings' which makes it easier just to increase our energy costs. We had winter nights (Oct - Mar) set at EUR 15 and summer nights (Apr-Sept) set at EUR 12 since 2018. At the end of 2021, we increased our nightly ene...

I’ve been cleaning my own let for 7 years now, it’s a large house with 5 bedrooms, but reduced it to 4 to try and reduce the workload a little. There are three en-suites with shower and a master bathroom, kitchen diner and lounge. I have now decided to try a cleaning firm to take all the workload, ...

It looks like IHA has not survived the pandemic. Their homepage has shown 'Under Maintenance' since the end of October. We had a listing with them since 2009 and actually paid just once for a 1-year subscription fee in 2011 in order to unlock a booking request that actually went through. You could k...

Still an ongoing problem as of 8th August (I noticed it as soon as I clicked through to the 'The Forum' from the 'Homepage').

I will check with Paolo. It may be something that is being worked on.

[quote="Cymraes"]I closed my calendar on b.com for this very reason back in March It was obvious right from the start that the instant booking would cause problems for us Yes, unbelievable that BC is still allowing guests to just book and get automatic confirmations and then not allowing h...

After going months without any bookings from BC last year, we finally worked out that all our rates (normally loaded until the end of the following year) had disappeared. After loading everything again, including all the different rate plans with their numerous different conditions/discounts, we tho...

We received an email last Thursday from ABB asking us to adhere to their social distancing procedures and to wear a mask when meeting guests. We had already agreed to commit to their COVID-19 cleaning procedures, so we agreed to the rest of their terms as well. Yesterday we received a party via ABB ...

Ben, thanks for posting this. We had a booking request through TA on 27/05 which we had to decline as the dates in the first week of August were already booked. When we went to check what was going on we noticed that our TA calendar was no longer up to date and the iCAL link to our HA calendar had d...

I believe that the fear of coming to Europe and catching COVID-19 has now begun among our guests with bookings for 2020. We were due a balance payment last week from guests from Canada who have stayed with us before. It is now overdue. They have always answered emails immediately and been on time wi...

I had the same experience. The B.com descriptive text made no sense and led with 'Featuring a dvd player'! When I phoned, they just told me to take out the dvd from amenities. I mean who goes to southern Spain to watch some old dvds?! I followed their advice and removed 'kettle' from the amenities ...

I'm starting to wonder if there's something weird going on with b.com this year. You're not the only one. We now have noticed that the auto-generation of our property description (which is taken from our amenities list) has produced the following wonderful opening paragraph: Featuring garden views,...

I have just received a statement from the guests – here in translation: ‘While present at the café we were invited to a party in a barn. We decided not to go and left to go back to the accommodation. Three guys walked with us home saying that they wanted to have a private party with us instead. We a...

never answered the question. do you live on site? Yes, we do. But it seems that the guests chose not to disturb us in the middle of the night, and as I said, we did not hear any of the commotion going on, even though we live in the adjoining building. You would have thought that something as seriou...

Thanks everyone for the advice. We are now almost 100% sure who the three boys are. One of them admitted to the guests that he used to be in one of our daughter's class. Seeing as these guys are aged around 17-18, it would have to be our eldest daughter. Although our daughter doesn't know the boy na...