Search found 144 matches
- Mon Nov 04, 2019 1:30 pm
- Forum: The Cafe
- Topic: We've done it!
- Replies: 32
- Views: 9193
- Sat Aug 10, 2019 8:25 am
- Forum: Managing your guests
- Topic: The things a guest does ..........
- Replies: 22
- Views: 10303
- Fri Aug 09, 2019 10:18 am
- Forum: Managing your guests
- Topic: Too many guests.
- Replies: 13
- Views: 5464
I do wonder if the answer to these type of problems is to make your T’s and C’s very strict. Mine say that the cottage - and it’s facilities - are only for the use of guests named on the booking form. Of course we don’t mind when gusts have friends in for supper but at least it covers a situation wh...
- Wed Aug 07, 2019 9:35 am
- Forum: Managing your guests
- Topic: Do you get fed up..............
- Replies: 21
- Views: 9116
I agree with all the above. It is indeed the norm. Most potential guests don’t see us as people, just a commodity. This has been exacerbated by the big agencies and “instant booking”. I too thank them and wish them well if they email to say “thanks, but no thanks”. Apart from just being polite, they...
- Tue Aug 06, 2019 4:55 pm
- Forum: Managing your guests
- Topic: Do you get fed up..............
- Replies: 21
- Views: 9116
Do you get fed up..............
....when enquirers don’t bother to respond?! I’ve had two this week. Written personal emails, not just a standard response, trying to accommodate their requirements. In one case I had to contact my caretaker to make sure she could do it on an odd day, so she was on standby. Nothing! How difficult is...
- Mon Jan 21, 2019 6:32 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: Trip Advisor Damage Deposit Issue
- Replies: 2
- Views: 1289
I note the use of the phrase “successful claim”. Some years ago I had an issue with either tripadvisor or possibly one of the other similar listing sites. The date of the house after one guest was so bad that I unofficially felt obliged to give my caretaker a bonus payment. Of course I had no paperw...
- Sat Oct 13, 2018 12:13 pm
- Forum: Just starting out
- Topic: No washing machine: a deal breaker?
- Replies: 15
- Views: 5582
- Tue Sep 25, 2018 2:50 pm
- Forum: Managing your property
- Topic: Welcome packs
- Replies: 39
- Views: 8360
- Mon Sep 10, 2018 5:21 pm
- Forum: UK & Ireland
- Topic: UK government propose ban on distant owners?
- Replies: 17
- Views: 13700
- Thu Aug 23, 2018 8:14 am
- Forum: Managing your property
- Topic: Welcome Pack - how to manage condiments?
- Replies: 25
- Views: 5335
- Thu Aug 23, 2018 8:12 am
- Forum: Managing your property
- Topic: Welcome Pack - how to manage condiments?
- Replies: 25
- Views: 5335
- Wed Aug 15, 2018 9:37 am
- Forum: Managing your guests
- Topic: My first complaint!
- Replies: 18
- Views: 9149
- Wed Aug 15, 2018 9:30 am
- Forum: Managing your property
- Topic: Welcome Pack - how to manage condiments?
- Replies: 25
- Views: 5335
- Wed Jul 25, 2018 6:24 pm
- Forum: Managing your guests
- Topic: Guests whose unannounced friends join them
- Replies: 43
- Views: 15900
- Wed Jul 25, 2018 12:28 pm
- Forum: Bookings
- Topic: Guest wants to cancel
- Replies: 8
- Views: 3364