Search found 34 matches
- Mon Aug 13, 2018 7:52 am
- Forum: Managing your property
- Topic: Recent issues with bedding smelling
- Replies: 5
- Views: 1689
Thanks all. I think the bedding is cellophane wrapped to prevent it getting damp in storage, or picking up other smells. But at this time of year it is only in the wrapping for a few days at most as we've got back to back bookings. And the smell if not a damp or musty one (as you'd expect if it wasn...
- Sun Aug 12, 2018 9:33 am
- Forum: Managing your property
- Topic: Recent issues with bedding smelling
- Replies: 5
- Views: 1689
Recent issues with bedding smelling
Hi I'm just wondering if anyone has ever had issues with smelly bedding? All our bedding is laundered by a commercial company and stored wrapped in cellophane before each change and yet twice recently we have had problems with the bedding smelling like sour cheesy feet. The first time (that we know ...
- Sun Aug 14, 2016 8:17 am
- Forum: Bookings
- Topic: Major market changes
- Replies: 15
- Views: 6095
- Sun Apr 10, 2016 6:36 am
- Forum: Bookings
- Topic: Good Local Agency for North Devon
- Replies: 18
- Views: 4636
Hi Dave Yes we did. We parted on amicable terms because, as you say, they're lovely people, but they just seemed overwhelmed in what is now a highly competitive market. They never got to grips with their website (and clearly still haven't!), and they were having horrendous problems with the people t...
- Tue Apr 05, 2016 12:38 pm
- Forum: Bookings
- Topic: Good Local Agency for North Devon
- Replies: 18
- Views: 4636
Hi Rich We're North Cornwall and, after a somewhat tempestuous year with a local agent, we have now signed up with Holiday Cottages. They're possibly a bigger company than you were looking to use, but they are based in Bideford so are local to the South West coast. So far we've been happy with how t...
- Wed Dec 16, 2015 12:41 pm
- Forum: The Cafe
- Topic: End of an eventful year!
- Replies: 6
- Views: 1100
- Wed Dec 16, 2015 11:20 am
- Forum: The Cafe
- Topic: End of an eventful year!
- Replies: 6
- Views: 1100
End of an eventful year!
For those of you who have helped us through our first year trading with what turned out to be disastrous local agency I thought you might like to hear what I hope is the last of the saga! You might recall the issues of broken website, wrong photos, poor communication, bins left un-emptied for three ...
- Sat Aug 22, 2015 5:38 pm
- Forum: Managing your property
- Topic: Are we expecting too much?
- Replies: 42
- Views: 7287
The latest installment on the soap opera that is our letting agent, and I think the last straw has been reached! When we were first setting up the cleaning company they were using at the time didn't hire linen or towels so we went to considerable effort to choose our own, checking linen count, colou...
- Thu Aug 13, 2015 12:48 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: OD and TA changeover days
- Replies: 11
- Views: 998
Thanks, Nemo. They have taken two Sunday lets back-to-back so they must be confident the cleaner (their jurisdiction!) is ok with that. Mustn't they?! I guess (and hope) they wouldn't do that if it hadn't been a fairly last-minute booking. I am a peculiar sort of laid-back control freak so I'm never...
- Thu Aug 13, 2015 12:29 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: OD and TA changeover days
- Replies: 11
- Views: 998
- Thu Aug 13, 2015 10:45 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: OD and TA changeover days
- Replies: 11
- Views: 998
- Thu Aug 13, 2015 10:29 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: OD and TA changeover days
- Replies: 11
- Views: 998
Thanks, Felicity. We specified Saturday at the agreement of the agent, who recommended that start day, and all our August weeks have been Saturdays. I assumed it was a vagary when I saw the OD calendar, but it seems odd that TripAdvisor has now done the same. I'm afraid the agent is one person and a...
- Thu Aug 13, 2015 9:58 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: OD and TA changeover days
- Replies: 11
- Views: 998
OD and TA changeover days
I've just noticed that separate weeks have been booked out on our Owners Direct and TripAdvisor pages for September (yay!) but oddly both show a start day for the week of Sunday, not Saturday. We don't control the pages, our agent does, and obviously I've begged the question with them but they're cu...
- Thu Aug 06, 2015 4:26 pm
- Forum: Social media
- Topic: First Facebook enquiry.
- Replies: 10
- Views: 4604
Who knows, jen! I have tried posting photos today, rather than just a link to our own Facebook page. Possibly location, or maybe bunny has special facilities that we lack? We currently don't take dogs, for example, and everyone looking for availability on there at the moment seems to be a dog owner!
- Thu Aug 06, 2015 2:20 pm
- Forum: Website reviews
- Topic: We're now online!
- Replies: 16
- Views: 4053