Search found 98 matches
- Tue Jul 28, 2020 10:09 am
- Forum: Spain
- Topic: Quarantine for returning Brits
- Replies: 22
- Views: 3767
Are you refunding in full where you can provide the rental accom but the guest has to quarantine on return? Or offering a credit towards future holidays. Refunding in full, as have done for all bookings cancelled since March. These July/Aug cancellations were replacement bookings made on flexible c...
- Tue Jul 28, 2020 10:02 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: HomeAway not making payouts
- Replies: 12
- Views: 2869
We very concerned by what you say and by what we have read on Trust Pilot. We have one group of guests from Home Away arriving next Saturday 1 August and a second group the following Saturday 8 August. We feel we have no choice but to let the first group come but in the light of all the reports wil...
- Sun Jul 26, 2020 2:59 pm
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: HomeAway not making payouts
- Replies: 12
- Views: 2869
HomeAway not making payouts
Guests booked through HA arrived last Tues 21st and I have not received any payment, which should have been disbursed on 22nd. Called customer service & am told it's an 'internal error' awaiting fix by the technical dept. When pushed I was told I have to wait another 7-10 days. When I said to cu...
- Sat Sep 07, 2019 7:10 pm
- Forum: Spain
- Topic: Spain-Holiday new pricing structure
- Replies: 53
- Views: 12556
My 2 properties are now not being advertised as I have gone over the limit for enquiries. They expire in Feb. So I have paid for a full year but for 5 months of that year it is not advertised........... At least I don't need to worry about getting too many enquiries.........only 7 YTD. Well done fo...
- Fri Mar 08, 2019 11:20 am
- Forum: OTAs: Airbnb, Vrbo, Booking, Tripadvisor, etc.
- Topic: TripAdvisor taking liberties, sick of them!
- Replies: 18
- Views: 4487
Received the email yesterday, for the changes to take effect....7th. I've sent the below complaint via HL online message system, and would encourage others who are affected to as well otherwise they'll continue to ride roughshod. I received an email yesterday, 7th March, with the heading 'Lower depo...
- Fri Jun 15, 2018 10:01 pm
- Forum: Spain
- Topic: Guardia Civil registering guests
- Replies: 43
- Views: 11048
Once this company have your phone number they are very persistent. They got my mobile number off an advert somewhere. I told them I was not interested but they kep trying and eventually I blocked their calls. For 10 days after I blocked them they called 3 or 4 times a day. Oh dear, will proceed wit...
- Thu Jun 14, 2018 9:36 pm
- Forum: Spain
- Topic: Guardia Civil registering guests
- Replies: 43
- Views: 11048
This was advertised in the local paper - looks really good (if it works).. anyone using it?
https://www.checkinscan.com/en/
https://www.checkinscan.com/en/
- Sat Jun 02, 2018 6:57 am
- Forum: Spain
- Topic: Tourist licence - Communidad Valenciana
- Replies: 4
- Views: 2563
- Sat Jun 02, 2018 6:54 am
- Forum: Spain
- Topic: HL/TA - properties delisted?
- Replies: 10
- Views: 2922
Received the below email ....and there are now 1,630 properties online on TA in Costa Blanca, but not ours....! We're there on HL (out of 5,304 Costa Blanca properties), maybe it will just take some time to update across them all. We apologize for all the inconvenience caused however as per the rent...
- Mon May 28, 2018 9:27 pm
- Forum: Spain
- Topic: HL/TA - properties delisted?
- Replies: 10
- Views: 2922
Response received from TripAdvisor: We apologize for the delayed response and that your property is not published at the moment. Unfortunately, due to a sudden change regarding rental laws in the Province of Alicante region, which require owners to have a valid tourist license, we had to temporarily...
- Sun May 27, 2018 7:49 pm
- Forum: Spain
- Topic: HL/TA - properties delisted?
- Replies: 10
- Views: 2922
- Sun May 27, 2018 7:00 pm
- Forum: Spain
- Topic: HL/TA - properties delisted?
- Replies: 10
- Views: 2922
Same here - it comes up with 'sorry, you've filtered out all the available properties' when doing a search with no filters applied. I couldn't access my listing from my dashboard either when I tried earlier - I had assumed it's a bug in the system ....will raise a support request. We have a licence.
- Sat Apr 21, 2018 7:10 pm
- Forum: Website reviews
- Topic: Villa in Spain - new website for review
- Replies: 4
- Views: 3398
Hi Sarah First of well done for getting up and running! You clearly have put a lot of effort into your property (looks great!) and it comes across how much you both love the area too - so if you pour as much passion into looking after your guests, then success will come! A few suggestions from me: L...
- Fri Mar 02, 2018 12:13 pm
- Forum: Spain
- Topic: spainrentalsdirect.co.uk / rentcostablanca.co.uk
- Replies: 0
- Views: 2264
spainrentalsdirect.co.uk / rentcostablanca.co.uk
Looking for Spain-specific listing sites which are either new or had been under my radar, and these two have come up on page 1 or 2 of google for various of my key search terms: spainrentalsdirect.co.uk rentcostablanca.co.uk Both seem to have been around a few years - does anyone have any experience...
- Mon Feb 05, 2018 9:53 pm
- Forum: Social media
- Topic: Wed Feb 7th is officially Guest Education Day #BookDirect
- Replies: 2
- Views: 2622