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Paypal wouldn't recognise potential guests credit card

 
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rosebud



Joined: 14 Mar 2012
Posts: 498
Location: Steyning, West Sussex

PostPosted: Sun Feb 01, 2015 2:11 pm    Post subject: Paypal wouldn't recognise potential guests credit card Reply with quote

I had an enquiry from Macau in China for 2 weeks in late Sept - early Oct. I sent a PayPal invoice for the deposit however PayPal would not recognise the guest's Macau credit card.

The guest then tried to book through FlipKey but Flip key would have deducted £150: 16.7% of the fee - so I am afraid I declined. My fault for not realising this in advance of course. I declined before I was aware she had a problem with PayPal.

I have suggested the guest books through Holiday Lettings - however she would then finish up with a 10% fee.

Any other ways to approach this?? Suggestions appreciated.
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Casscat



Joined: 05 Jul 2014
Posts: 2661
Location: Andalucía

PostPosted: Sun Feb 01, 2015 3:19 pm    Post subject: Reply with quote

Can't they pay the deposit via bank transfer or do they not have the funds available on their current account?
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tavi



Joined: 14 Sep 2011
Posts: 2578
Location: Algarve

PostPosted: Sun Feb 01, 2015 3:19 pm    Post subject: Reply with quote

Any reason why she can't do a Bank transfer?
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rosebud



Joined: 14 Mar 2012
Posts: 498
Location: Steyning, West Sussex

PostPosted: Sun Feb 01, 2015 5:10 pm    Post subject: Reply with quote

Thanks Tavi and Casscat.
You mean Bank transfer via Paypal I assume?
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kyreniagirl



Joined: 05 Jan 2010
Posts: 2321

PostPosted: Sun Feb 01, 2015 5:26 pm    Post subject: Reply with quote

No. I think they mean direct into your bank account from theirs.
Have you tried contacting PayPal about it?
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Nemo



Joined: 14 Aug 2008
Posts: 7007
Location: Norfolk

PostPosted: Sun Feb 01, 2015 6:28 pm    Post subject: Reply with quote

They could use their bank account to pay via Paypal instead of a credit card. Alternatively you could suggest they send the money via one of the many transfer companies out there. It works for many and is often cheaper than the fees incurred bank transfers from different currencies.
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other



Joined: 13 Aug 2014
Posts: 198

PostPosted: Sun Feb 01, 2015 7:32 pm    Post subject: Reply with quote

. .

Last edited by other on Wed Apr 22, 2015 10:36 am; edited 1 time in total
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rosebud



Joined: 14 Mar 2012
Posts: 498
Location: Steyning, West Sussex

PostPosted: Thu Feb 05, 2015 8:38 pm    Post subject: Reply with quote

Thanks everyone.
Elisa that is helpful knowing about Paypal and Macau.

The guest finished up booking through Flipkey. That would have been absolutely fine but I made a silly mistake. I had incorrect (cheaper) rates & accepted her booking too quickly. Never mind - I have adjusted my rates & will be far, far more careful in the future.
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