We get many enquiries for blocked dates but most of the times we offer them alternative dates.
It´s only a few minutes work with the email template, we made for this.
About 80% does never respond on our suggestion, but 19% respond very friendly and appreciate this suggestion but can´t change their dates.
Approx 1 %, so last year a few of them. could made a change and booked the alternative dates.
Next to that, those enquiries, most of them are referred directly to the boat so these people are/were interested in us! It´s a little bit pity to let them walk away without give it another try!
For us still worth to do this, at least we think thisis (also) a good service?
.
Suggesting alternative dates.
- Cas & Irene
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Suggesting alternative dates.
Last edited by Cas & Irene on Sun Feb 15, 2015 8:02 pm, edited 3 times in total.
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+1
I add "the nearest available dates are.. " and send the ones before and after along with prices. Occasionally it leads to bookings, although I don't know if they would have come back and asked even if I hadn't mentioned it. As Tavi says it creates a positive impression.
I add "the nearest available dates are.. " and send the ones before and after along with prices. Occasionally it leads to bookings, although I don't know if they would have come back and asked even if I hadn't mentioned it. As Tavi says it creates a positive impression.
Jo
Joint owner of Baker's Cottage in Chester & Chandler's Cottage in Sidmouth
Joint owner of Baker's Cottage in Chester & Chandler's Cottage in Sidmouth
+2 I always confirm the nearest available dates as in many cases travel arrangements - flights have not been booked so there is always a chance. I also recommend 2 centre holidays eg time in the city then out to the countryside for the rest of the stay. In Dubai spend some time downtown around the Burj/Dubai Creek then come to the Marina to relax.
In the majority of cases it does not work but I had 2 bookings last year where it did. I think you have nothing to loose but the 2 minutes it takes to send the email
In the majority of cases it does not work but I had 2 bookings last year where it did. I think you have nothing to loose but the 2 minutes it takes to send the email
Ianthy
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