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19 people in a villa for 12!

 
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Joffan



Joined: 10 Nov 2009
Posts: 32
Location: Prades, 66500

PostPosted: Wed Mar 09, 2016 10:48 am    Post subject: 19 people in a villa for 12! Reply with quote

Just wondering what others would do. I have a villa 6 en suite double rooms (max 12).

Enquiry received for 6 couples, 2 babies and 5 under 6 year olds!

They have said that they will bring their own mattresses for the children.

I have a few issues, 1. Extra utilities 2. No table big enough for all to eat together 3. Extra wear and tear 4. Extra cleaning

I have already refused the booking but they are now begging!

Julie
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tavi



Joined: 14 Sep 2011
Posts: 2578
Location: Algarve

PostPosted: Wed Mar 09, 2016 11:04 am    Post subject: Reply with quote

ye gads!

If, and only if, you need the booking/income I might consider it. But I would charge a supplement for the over-occupancy (say, the equivalent of two more adults) and an increased damage deposit. You can easily word this as proof of your professionalism.

If they are serious and responsible, and in love with your particular property, they will understand and accept. If they're just cheapskates looking to get something for nothing then they won't.

edit: just noticed the actual numbers - charge for 3 more adults !!! - if you go down that route.
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French Cricket



Joined: 10 Apr 2008
Posts: 3060
Location: French Pyrénées

PostPosted: Wed Mar 09, 2016 12:18 pm    Post subject: Reply with quote

Frankly I don't know why you'd even consider the booking, Joffan. If you have a maximum number, it's for a good reason. Anything above that number will potentially compromise your property and maybe even your reputation along with it.

Trust your own judgement and stand firm.
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Hells Bells



Joined: 30 Apr 2005
Posts: 13142
Location: French Alps

PostPosted: Wed Mar 09, 2016 12:22 pm    Post subject: Reply with quote

In a larger property that had room, I would probably say fair enough to babies in cots or a couple of small children on mattresses, it is fairly normal to the French to do that, but 7 extra is really too much.
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la vache!



Joined: 16 Feb 2005
Posts: 11068

PostPosted: Wed Mar 09, 2016 12:23 pm    Post subject: Reply with quote

If they are French, it is normal. They bring mattresses for the children, they only need beds for the adults. Up to you if you take the booking or not, I do sometimes but charge a supplement. Never had any problems as the French tend to be very careful guests on the whole.
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Musetta



Joined: 27 Feb 2006
Posts: 1892
Location: Campania, Italy/NJ, USA

PostPosted: Wed Mar 09, 2016 1:07 pm    Post subject: Reply with quote

I would decline and, if possible, suggest a small hr nearby for one of the families & tell them they would be more comfortable that way.
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arkvilla



Joined: 14 May 2012
Posts: 275
Location: Highgate Park, Florida (the Villa) we live in Essex, UK

PostPosted: Wed Mar 09, 2016 3:22 pm    Post subject: Reply with quote

We are licensed for 10 but I will only take 8 maximum, that many people in one home is too many and I wouldn't take that booking no matter how much they begged

Sandra
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Marks



Joined: 06 Nov 2006
Posts: 2797
Location: Costa Blanca

PostPosted: Wed Mar 09, 2016 4:34 pm    Post subject: Reply with quote

Stick to your guns. If you have refused then don't back down. I never (knowingly) allow my apartment to be over occupied. I sleep 4, end of. If they want to slum it on the floor then they can be someone else's guests.
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Cymraes



Joined: 07 Jul 2015
Posts: 343
Location: North Wales

PostPosted: Wed Mar 09, 2016 5:04 pm    Post subject: Reply with quote

Does your villa have floor space for a mattress in each of the double rooms? If yes then it may be feasible with a hefty supplement.

I'd say no personally.
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Joffan



Joined: 10 Nov 2009
Posts: 32
Location: Prades, 66500

PostPosted: Wed Mar 09, 2016 5:39 pm    Post subject: Reply with quote

Thanks guys I think on balance I should stick
with my gut feeling and decline (despite the begging). It is simply too many people. Although all the bedrooms except one would have space for another 2 double beds - they are a really generous size. I just have visions of them putting all the children in one room and locking the door Laughing Laughing Laughing
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costa-brava



Joined: 20 Sep 2010
Posts: 511
Location: costa brava spain

PostPosted: Fri Mar 11, 2016 8:23 am    Post subject: Reply with quote

Hi
It's really down to the value of the booking. For me if it's July or August I'd say no because I can fill it with a "normal" family. For June/September I'd think hard before saying no. For low season it's no no no because the money ain't worth the hassle.
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revdev



Joined: 04 Mar 2011
Posts: 599
Location: Turkey

PostPosted: Wed Mar 16, 2016 9:49 am    Post subject: Reply with quote

I think you'll never forgive yourself if you take the booking and it all goes Pete Tong. We all have maximums for a reason.

Out of interest, what's the going rate for a sleep 18+ in your area?...I'm guessing double your price and they are just trying it on "because 7 of them are kids and don't really count!" and they don't want to pay for the extra beds.
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