Problems Outlook to BT AGAIN
Problems Outlook to BT AGAIN
Not sure how many times this has happened now but am starting to get paranoid. Sent a reply to an enquiry from Outlook to BT and nothing received (junk or otherwise).
It is better to remain quiet and have one think you are stupid, than to open your mouth and remove all doubt....
The biggest mistake we make in life is thinking we have time.
The biggest mistake we make in life is thinking we have time.
This morning guests who we emailed from OE to BT have not received them. Are we the only ones having problems with this? Tested OE to our BT email and no problem.
It is better to remain quiet and have one think you are stupid, than to open your mouth and remove all doubt....
The biggest mistake we make in life is thinking we have time.
The biggest mistake we make in life is thinking we have time.
Is your guest also using Outlook or some desktop email client ?
If yes, here is how an email travels when you send an email.
Your Outlook --> Your Web email server -- > Guest web email server --> Guest Outlook
The guest's web email server will probably have a spam blocker and thus not even send on to the guest's Outlook.
If yes, here is how an email travels when you send an email.
Your Outlook --> Your Web email server -- > Guest web email server --> Guest Outlook
The guest's web email server will probably have a spam blocker and thus not even send on to the guest's Outlook.
** Richard
PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
You can send emails to your own BT account but you cannot send to an enquirers BT account? If so it can't be a problem with the BT server.
Do you have the right email address or does your enquirer have spam filters set so that your email ends up in trash/deleted or blocked completely?
I had a similar problem at the weekend with an enquirer saying my emails had never arrived. Turns out they gave the wrong email address (a mis-placed 'g') so someone else with a pretty common name was getting my emails.
Do you have the right email address or does your enquirer have spam filters set so that your email ends up in trash/deleted or blocked completely?
I had a similar problem at the weekend with an enquirer saying my emails had never arrived. Turns out they gave the wrong email address (a mis-placed 'g') so someone else with a pretty common name was getting my emails.
Some guests just need a sympathetic pat. On the head. With a hammer.
No correct addresses and they haven't arrived in spam/junk.
They have now received them after sending from our BT email but still waiting for Outlook to arrive.
They have now received them after sending from our BT email but still waiting for Outlook to arrive.
It is better to remain quiet and have one think you are stupid, than to open your mouth and remove all doubt....
The biggest mistake we make in life is thinking we have time.
The biggest mistake we make in life is thinking we have time.