I always reply, because that's the way I would want to be treated, and if the date is booked, I offer alternatives and sometimes throw in a discount as an incentive.Giddy Goat wrote:Yes, that irks me too as I wouldn't do it - but with the volume of holiday rentals having grown a lot since we started renting our property 7 years ago, increasingly I am receiving standardised enquiries instead of the personalised ones - and the sender of course is simply cutting and pasting it and sending it to loads of owners. There's no excuse even so when an owner replies in a non-standardised format, not to reply - even with another standardised email: "Thank you for your quick response but we have now found a property" would be better than a deafening silence!964kevin wrote:I also think its a little rude to enquire about my home, then not bother to say thanks for the info.....
I suppose the flip side is that there are many owners (none here though!) who don't bother to reply to someone enquiring about dates already booked.
Its only worked once or twice, but thats kept the bills being paid.
Kevin