Yesterday the guests due on Saturday reluctantly cancelled due to severe illness. They have asked me to send them a 'cancellation invoice' so they can claim back the cost of the gite on their travel insurance.
Can anyone tell me what sort of thing the insurance company will expect? I haven't a clue where to start.
Karen
cancellation invoice
I had to send one of these once, too. It was somewhat similar to the receipts I send in terms of information included, but it also stated that the booking had been cancelled and that due to our policies, no refund was issued. I also put it on official-looking letterhead. As far as I know it worked fine for the client's travel insurance.
Brooke