It's a commission only contract with Interhome.Sam V wrote: You've had zero bookings with them, how much is the annual subscription if any? Surely less than the loss of this free booking? I'd tell em to go f.... Sounds like they could be a scam for their own jolly parties. Who is this site?
Can't you have some unfortunate incident at the property and cancel?
At the time it came in, we were only angry that they didn't ask us first, because the end of September is still a busy time for us (November would have been better). The booking was a surprise but this was countered with the idea they would have a week away somewhere for free. We were very angry when it appeared that we were not going to get anything in return but if we had complained they would have stated that we ticked that box in the contract. I suppose it teaches a lesson not to trust any organization at all anymore.
They are one of the largest tour operators in Europe. What we hear from the local office here is that it's the head office in Switzerland that makes these decisions....
As I write this, they are wandering around outside and standing by their car. They've got another 41 minutes of standing by the car to go - I did say 4 p.m.!