You might recall the issues of broken website, wrong photos, poor communication, bins left un-emptied for three weeks, charges for laundered linen which had in fact been left screwed up and dirty in our own store... the list was calamitous and seemingly endless.
Anyway, one of the reasons we chose said agent was because they also had access to longer term lets during the winter months through their estate agency arm - seemed like a great idea to take a reduced rate for a month's booking at a time when a weekly rental looked unlikely. And, to be fair, it did seem to work.
However! Given the issues we'd had, we were a little paranoid about our long-term guest. But we were reassured that he was a single retired gentleman simply looking to move to the area and wanting to rent while he found somewhere. What could be better?! Except that, according to our wonderful and long-suffering neighbour, in fact staying in our beloved bungalow were a couple beneath retirement age who appeared to be dividing their time between our property and Spain, with the woman being the one there most of the time. Well, not the end of the world, except that one night apparently two police squad cars screeched to a halt outside and raided the bloke's van! It appears that there is a distinct possibility we have been playing landlord to some sort of drugs mule...
Luckily they seem to have left it in good order so no harm done. But a thorough search was made of the premises just in case something had been left behind that shouldn't have been!!
We start afresh from the 1st March with a brand new national (but still quite local to us) agency, higher hopes, lessons learnt and a wry smile!
