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Wave/Stripe credit card payments
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NeatandPicky



Joined: 30 Aug 2007
Posts: 362
Location: Pissouri Bay, Cyprus

PostPosted: Fri Jan 13, 2017 12:46 pm    Post subject: Reply with quote

RebelEmC wrote:
Does anyone surcharge for Wave payments?


I charge 1.42% which is 20p less than it costs me...
I do this by having the card fee set up as a 1.42% tax which my invoices automatically include. By law you are not allowed to make a profit on card fees.

I give guests the option of (free) bank transfer or card payment inc fee.

If a guest opts to pay by bank transfer, I edit the Wave invoice to remove the card fee, record it as a manual payment, then send a professional-looking Wave receipt.
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Nemo



Joined: 14 Aug 2008
Posts: 7030
Location: Norfolk

PostPosted: Fri Jan 13, 2017 4:17 pm    Post subject: Reply with quote

I simply pass the full cost on, 1.4% plus 20p. It's a very reasonable price to the guest who is generally using it to pay a deposit so it's not big money but gives them an option they're happy with.

RebelEmC that fee is for all UK and European cards. As Felicity says it's 2.9% for all non EU cards but that's still 0.5% less than Paypal which many people use.
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RebelEmC



Joined: 06 Jan 2015
Posts: 58
Location: Italy

PostPosted: Sat Jan 14, 2017 7:11 am    Post subject: Reply with quote

Thank you all for your help. I have started using it.
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964kevin



Joined: 31 Jul 2011
Posts: 165
Location: Kissimmee, Orlando, Florida

PostPosted: Sun Feb 19, 2017 9:02 am    Post subject: Reply with quote

RebelEmC wrote:
Thank you all for your help. I have started using it.


How do you find it? I am using Stripe over here, SSL embeded, on the payments page, but i find the code quite difficult to understand and customise.

We have a Stripe account I can plug details into straight away, but can't create invoices.
Does the invoice part make any differences to your bookings overall?

Thanks

K
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Our little piece of Florida, never get tired of being there. Love it and the people to bits.
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Gettingthere



Joined: 17 Nov 2008
Posts: 233
Location: Devon

PostPosted: Tue Feb 28, 2017 6:54 pm    Post subject: Reply with quote

964kevin wrote:

Does the invoice part make any differences to your bookings overall?


I don't think it increases bookings necessarily, but it does inspire a bit more confidence as the invoices and receipts produced (as PDF attachments) look very professional. You can add your own logo if you have one, but I simply add a picture of my property instead and I think it looks great. And all for free!
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moray_cottages



Joined: 19 Mar 2012
Posts: 10
Location: Forres

PostPosted: Tue Mar 07, 2017 1:08 pm    Post subject: Reply with quote

I've used jotform.com to create a secure online form for guests to submit their credit card details to stripe. It's easy to link your stripe account so the payment goes through automatically.

I've then added a link so that when guests choose credit/debit card with PIMs they get a link to click on and the form then pops up in a new window - it saves having to create a seperate invoice on wave apps.

Its working a treat so far - and its free to use jotform up to 10 submissions a month.


Last edited by moray_cottages on Tue Mar 07, 2017 3:38 pm; edited 1 time in total
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NeatandPicky



Joined: 30 Aug 2007
Posts: 362
Location: Pissouri Bay, Cyprus

PostPosted: Tue Mar 07, 2017 2:29 pm    Post subject: Reply with quote

Well done moray_cottages! Thanks for sharing.

I'm sticking with WaveApps cos I like the way the invoices look, but it's good to know that you can use JotForm like that.

I'm a big fan of JotForm... have booking, and feedback forms, plus newsletter signup linked to MailChimp made that way.
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Hells Bells



Joined: 30 Apr 2005
Posts: 13143
Location: French Alps

PostPosted: Wed Mar 08, 2017 8:57 am    Post subject: Reply with quote

Ok, so looking at this as an option. I've joined jotform and linked it to Stripe. Just need to create the form I suppose and work out how to add the link to PIMS. I do like Waveapps, but it can't be integrated.
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COYS



Joined: 06 Jun 2015
Posts: 765
Location: Greek Islands

PostPosted: Wed Mar 08, 2017 10:12 am    Post subject: Reply with quote

Like NeatandPicky, I use both - Jotform for booking forms, Wave for cc invoices. I keep them separate just 'cos I find it easier.
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Hells Bells



Joined: 30 Apr 2005
Posts: 13143
Location: French Alps

PostPosted: Wed Mar 08, 2017 10:16 am    Post subject: Reply with quote

So form is completed, and I have the link. However it is just displayed as text in the payment information box in PIMs not as a clickable link. What am I doing wrong?
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e-richard



Joined: 17 Oct 2004
Posts: 4953
Location: Algarve, Portugal

PostPosted: Wed Mar 08, 2017 10:55 am    Post subject: Reply with quote

NeatandPicky wrote:
Well done moray_cottages! Thanks for sharing.


+1 to that.

I'm fairly new to all this, but as far as I can tell what you have done is insert a link using HTML inside PIMS (for Hells Bells) to a form in jotform which then in turn links to wave/stripe.

The reason you cannot link directly from PIMS to wave/stripe is simply because wave requires its link to come from an https (SSL) page. I think this is correct ?

So, if the PIMS page were SSL protected, could you then have simply linked directly to Wave/Stripe and bypass the extra step of jotforms ?
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PIMS: Holiday Rental Management system
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Hells Bells



Joined: 30 Apr 2005
Posts: 13143
Location: French Alps

PostPosted: Wed Mar 08, 2017 11:06 am    Post subject: Reply with quote

OK, I'd copied the link not the code, so that's now sorted at least. Not thinking straight, I hadn't had enough caffeine.
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moray_cottages



Joined: 19 Mar 2012
Posts: 10
Location: Forres

PostPosted: Wed Mar 15, 2017 12:49 pm    Post subject: Reply with quote

There is no way to integrate the wave apps application Richard - they only offer the option to send invoices. Theoretically if PIMs had a secure page then I think there would be a way to integrate a Stripe checkout. There is alot of info on their website but it is beyond me I'm afraid - sadly not just a case of inserting a bit of code like a paypal checkout button.

On a secure page though it would be possible to get rid of the jotform link and just have the form open within PIMs. I've had a few bookings and they've all managed to use the jotform link with no problems.


e-richard wrote:
NeatandPicky wrote:
Well done moray_cottages! Thanks for sharing.


+1 to that.

I'm fairly new to all this, but as far as I can tell what you have done is insert a link using HTML inside PIMS (for Hells Bells) to a form in jotform which then in turn links to wave/stripe.

The reason you cannot link directly from PIMS to wave/stripe is simply because wave requires its link to come from an https (SSL) page. I think this is correct ?

So, if the PIMS page were SSL protected, could you then have simply linked directly to Wave/Stripe and bypass the extra step of jotforms ?
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sylvainbg



Joined: 24 Jan 2017
Posts: 66
Location: Írebro

PostPosted: Wed Mar 15, 2017 6:33 pm    Post subject: Reply with quote

You can also find channel manager that offer booking widget for websites.
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FelicityA



Joined: 05 Nov 2010
Posts: 2803
Location: Cotswolds

PostPosted: Sat Mar 18, 2017 8:33 am    Post subject: Reply with quote

Does anybody have a telephone contact for Wave?

A week ago they were doing maintenance on their site. At the same time, or just before I sent an invoice. It arrived without a payment button. I then sent one to myself. The same. No payment button so the guest paid another way. I sent a message to Wave on Sunday, 6 days ago, and still no response from them. I checked my test invoice again today by resending it and still no button.

Is it just me or does anybody else have this problem?

Do they have a Facebook page I wonder? I can't find one.
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