Lay My Hat home page Lay My Hat Forum
The forum for holiday rental owners


 
  FAQFAQ    SearchSearch    MemberlistMemberlist   UsergroupsUsergroups    RegisterRegister  
  ProfileProfile    Log in to check your private messagesLog in to check your private messages    Log inLog in 

Airbnb cancellation repercussions

 
Post new topic   Reply to topic    Lay My Hat Forum Index ->
Rental listing sites
View previous topic :: View next topic  
Author Message
Joffan



Joined: 10 Nov 2009
Posts: 32
Location: Prades, 66500

PostPosted: Mon Oct 09, 2017 10:38 am    Post subject: Airbnb cancellation repercussions Reply with quote

I may be forced to cancel a booking through Airbnb. I have looked at the penalties and it isn't too daunting. However, it doesn't mention that I will be dropped to the bottom of any searches in future. I feel sure that I have heard this before?

Has anyone ever cancelled a booking that they got through Airbnb and if so did it have any effect on bookings?

I host several houses and was wondering if it would affect them too?

Julie
Back to top
View user's profile Send private message
JP



Joined: 17 Jun 2015
Posts: 61
Location: var france

PostPosted: Tue Oct 10, 2017 11:52 am    Post subject: Reply with quote

Hi
I understand you have to pay a penalty fee dependent on how close the booking is, you get an automated review saying you cancelled a booking and you cannot re book those dates.
James
Back to top
View user's profile Send private message Visit poster's website
matesalka



Joined: 18 May 2013
Posts: 21
Location: London

PostPosted: Tue Oct 10, 2017 2:50 pm    Post subject: Reply with quote

I had to cancel a booking last year. It did not seem to effect the position in the listing and I still got bookings. It does show up in the reviews so it could put some people off booking but it didnít seem to have too much effect.

As this was my first cancellation I wasnít charged a penalty but I think if you cancel more then one booking within a certain timeframe they do charge a fee

The only negative was that I wanted to get Superhost status and it effected my Superhodt status for 12 months
Back to top
View user's profile Send private message
Terry123



Joined: 23 May 2017
Posts: 4

PostPosted: Fri Oct 13, 2017 7:18 am    Post subject: Reply with quote

I can't say surely about their algorithm on handling these but try your best to not cancel the bookings.

You can contact guests and offer some alternate dates with discounts offer on booking or whatever it takes!

if you really really have to cancel, don't cancel through online forms/process as documented by them. I always recommend calling AIRBNB so if you have story or will be hoping for a one-time exception you have a great great chance to get it considered immediately
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    Lay My Hat Forum Index ->
Rental listing sites
All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group