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Security deposits

 
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RebelEmC



Joined: 06 Jan 2015
Posts: 59
Location: Italy

PostPosted: Thu Mar 01, 2018 9:05 am    Post subject: Security deposits Reply with quote

Now that we can no longer charge credit card fees how are you managing security deposits? If I take the security deposit via Stripe I lose 1.5%+ when I receive it and the refund will incur the same.

I'm thinking of telling clients to pay security deposits by bank transfer. Hopefully that will mean more of them paying the entire balance by bank transfer too.
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e-richard



Joined: 17 Oct 2004
Posts: 4998
Location: Algarve, Portugal

PostPosted: Thu Mar 01, 2018 11:34 am    Post subject: Reply with quote

I'm pretty sure that when you make a refund with Stripe they refund the commission fees to you as well.

FYI: That's also true with PayPal refunds.

Stripe even allow "partial refunds" whereas I do not think that PayPal do this.

Of course, you could test this by paying yourself say 10 Euros/Pounds and then issuing a refund. I believe it will cost you nothing, but in the worst case scenario it will cost you less than a first class stamp.
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arkvilla



Joined: 14 May 2012
Posts: 277
Location: Highgate Park, Florida (the Villa) we live in Essex, UK

PostPosted: Thu Mar 01, 2018 11:45 am    Post subject: Reply with quote

i take it as part of final balamnce so 2 months before travel, we charge 200 and 99% of my guests pay via internet banking, I then refund the same way

Sandra
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RebelEmC



Joined: 06 Jan 2015
Posts: 59
Location: Italy

PostPosted: Thu Mar 01, 2018 1:04 pm    Post subject: Reply with quote

Thanks e-richard. I'm going to give it a go.
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RebelEmC



Joined: 06 Jan 2015
Posts: 59
Location: Italy

PostPosted: Thu Mar 01, 2018 1:31 pm    Post subject: Reply with quote

You can do a partial refund through Stripe which I've had a go at. It will be interesting to see if I get the whole amount requested refunded. However you can only do a refund within 60 days of the payment which won't work for me with my current set up where people pay up 60 days prior to rental starting. I'll have to think how to proceed, it's a pain for everyone is I have to add another payment.
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