You probably didn't. I didn't either which caused some problems when I was doing my covid refunds. Normally they take any refunds I give out of the next payment due to me but with no payments coming in they wouldn't process the refund without the money from my bank account.AndrewH wrote: ...snip.... but not until now (I think) has Stripe required such a mandate from its customers. I don't remember signing or agreeing to one.
I've now set up the mandate so this will no longer be an issue.